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Today we're delighted to welcome back Marlene Gebauer—self-described “Legal Innovation Heroine,” co-host of The Geek In Review, and one of the most thoughtful voices in the legal innovation community. Since she last joined us in 2022, Marlene has stepped into a new role: she is now a practice support attorney at K&L Gates. Marlene is also the co‑founder of Houston Legal Innovators, a network connecting knowledge management, innovation, pricing, operations, consulting, and development professionals—as well as founders and legal practitioners from law firms and in‑house departments.
In our conversation, Marlene shares her perspective on the blending of roles across knowledge management, practice support, and innovation—and how AI is reshaping not just the delivery of legal services, but how that work is valued. We also explore why, even in an era of accelerating technology, human connection remains the essential differentiator. As always, Marlene brings both candor and clarity along with practical advice for legal organizations navigating technological transformation.
Read the full transcript of today's episode here.
