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OTA & Travel Distribution Update: 2019 Year in Review

USA - January 6 2020 With 2020 now upon us and 2019 in the rearview mirror, I thought this would be a good time to take a look back at the stories (and the themes that…

OTA & Travel Distribution Update: Booking.com agrees to EU demands to change travel offers, also signs deal with Google Nest; Expedia's chairman speaks on company’s future during ‘fireside chat’; CCPA takes effect January 1, 2020

European Union, USA - December 30 2019 The European Commission said that Booking.com had committed to end “manipulative techniques” on its travel site, such as time-limits for making bookings....

OTA & Travel Distribution Update: Sudden resignations of Expedia Group CEO & CFO; Kayak’s metasearch business model evolves with launch of Kayak Premium; Amazon slowly expands its travel products on its Indian travel platform

USA - December 13 2019 It should come as no surprise that stories detailing the unexpected resignations of Expedia’s top two senior executives are featured prominently in…

OTA & Travel Distribution Update: Airbnb introduces new 'Cooking' Category on Airbnb Experiences; Pegasus partners with Alibaba-backed Shiji Group to grow its Asia-Pacific market presence

USA - December 6 2019 Last Monday, Airbnb introduced “Cooking” on Airbnb Experiences. The new category of experiences allows travelers to book non-traditional experiential…

OTA & Travel Distribution Update: Vrbo repositions itself as a family travel site; Expedia implements resort fee plan

USA - November 22 2019 OTA & Travel Distribution Update: Vrbo repositions itself as a family travel site; Expedia implements resort fee plan PDF Vrbo Repositions Itself…

OTA & Travel Distribution Update: German and French antitrust authorities examine effects of pricing algorithms on competition; TripAdvisor announces joint venture; Alibaba and Accor collaborate to attract Chinese travelers

France, Germany, USA - November 18 2019 As many of you probably already know, algorithms are the heart and soul of most online travel BOOKING platforms (if you doubt me, just try asking for…

Tom Douglas Settlement Highlights a $2.4 Million Technicality: Three Steps to Help Avoid Potential Costly Litigation Related to Washington’s Automatic Service Charge Laws

USA - November 14 2019 A recent settlement between Seattle chef Tom Douglas and his restaurant employees highlights the potentially costly technical requirements of…

OTA & Travel Distribution Update: Indian online travel agent being investigated for potential consumer abuses; Kayak launches business platform; Trip.com’s growing global aspirations

India - November 11 2019 Indian (and Nasdaq listed) online travel agency (OTA) MakeMyTrip is the latest online travel platform to face scrutiny over allegedly questionable…

OTA & Travel Distribution Update: Japanese distributor Rakuten eliminates all parity requirements; analyst questions Booking Holdings’ financial prospects; Booking.com introduces quality rating system for short-term rentals

Japan - November 1 2019 Japanese distributor Rakuten leads off this week’s Update with a story detailing the circumstances leading to the distributor’s recent commitment to…