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Eversheds Sutherland (International) LLP | United Kingdom | 15 Apr 2019
Complaint Handling Update
On 29 March 2019 the Financial Ombudsman Service published its strategic plans for 2019/2020 (the Report). The Report also looks beyond next year and…
Eversheds Sutherland (International) LLP | United Kingdom | 16 May 2018
Unfair relationships and basis clauses
In what is understood to be the first case on the point, the Commercial Court recently held that basis clauses such as entire agreement clauses and…
Eversheds Sutherland (International) LLP | United Kingdom | 31 Jan 2018
Consultation on SME access to the Financial Ombudsman Service (“FOS”)
FOS resolves individual complaints between financial businesses and their customers (eligible complainants) and is free for eligible complainants…
Eversheds Sutherland (International) LLP | United Kingdom | 15 Sep 2016
Chancellor steps up industry engagement
On 7 September 2016 Phillip Hammond, Chancellor of the Exchequer, hosted a meeting with members of the European Financial Services Chairmen's…
Eversheds Sutherland (International) LLP | United Kingdom | 15 Sep 2016
Treasury Committee publishes responses from banks on overdraft charges
In July 2016, Andrew Tyrie MP, Chairman of the Treasury Committee (the Committee), wrote to the Chief Executives of 13 banks, seeking information on…
Eversheds Sutherland (International) LLP | United Kingdom | 15 Sep 2016
New webpage on Brexit next steps
Parliament has launched a new webpage which includes impartial analysis of the UK's referendum for remaining in or leaving the European Union. The…
Eversheds Sutherland (International) LLP | United Kingdom | 15 Sep 2016
Parliament answers questions on money laundering and open banking standard
On 8 September 2016, Parliament published its answers to questions relating to money laundering and the open banking standard confirming the…
Eversheds Sutherland (International) LLP | United Kingdom | 15 Sep 2016
FCA webpage update
The FCA has published new content on the following webpages: The Monthly PPI refunds and compensation webpage - The FCA has updated this webpage to…
Eversheds Sutherland (International) LLP | United Kingdom | 15 Sep 2016
Law Commission report on bills of sale
Bills of sale have been revived in recent years as logbook loans. The Law Commission (the Commission) carried out a consultation on bills of sale in…
Eversheds Sutherland (International) LLP | United Kingdom | 8 Sep 2016
FCA publishes key findings from its thematic review into financially vulnerable customers
The FCA has published key findings from its thematic review into vulnerable customers. This review followed the report Mortgage lenders' arrears…
