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73 results found


ClaimVantage | USA | 25 Jan 2018

Industry Verticals, Organizational Cultures, and Benchmarking

Before I landed at ClaimVantage, I worked in the insurance industry for over 15 years, selling employee benefits (group insurance) to employers of all


ClaimVantage | Ireland | 3 Jan 2018

Is Legacy Technology Affecting your End Customer Experience?

Do you regularly conduct Customer Satisfaction Surveys? If so, how do your customers rate their claims experience? If your rating is high, you’re


ClaimVantage | USA | 15 Dec 2017

What is Einstein Wave?

Einstein Wave is a branch of Salesforce Einstein, which we have previously discussed, that encompasses the analytical tool powered by Einstein


ClaimVantage | USA, United Kingdom, Global, etc. | 21 Nov 2017

Is it time to get your Claims in the Cloud?

Where does your claims department sit within your organization? Like most, there is a good chance it is in the back-office, processing claims in


ClaimVantage | USA | 29 Oct 2017

Your Claims Department Should no Longer be an Afterthought

Did you know that a cloud-based claim processing software solution can improve claim processing efficiency by 30? That’s what one large insurance


ClaimVantage | United Kingdom | 27 Oct 2017

Lucid 2017: Claims Transformation is Still a Work in Progress!

Many claims departments still run on home-grown cobbled-together systems that are based on legacy systems or using in-house record keeping - access


ClaimVantage | USA | 30 Aug 2017

Does Paid Family Leave have you Scratching your Head?

Our nation continues to see a trend in enacting legislation at the state level to support families who need to care for a family member, bond with


ClaimVantage | USA | 30 Aug 2017

Digital Insurance - The New Normal

Once upon a time, the claims department was often considered to be a back-end process that had no bearing on the front-end of the insurance business


ClaimVantage | USA | 3 Aug 2017

Can Technology Improve Absence Management?

Employers and TPAs use various methods for managing their employees’ leaves of absence, whether it’s manual tracking using spreadsheets, using a


ClaimVantage | Global, Ireland | 22 Jun 2017

Millennials are the Driving Force behind Insurance Digital Transformation

Advanced technology has been making inroads across the world for the past ten years. Cloud technology, integrated data, analytics and most recently

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