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Results: 1-10 of 166

Key Takeaways For Your All-Electronic Tolling Plans
  • Conduent
  • Global
  • May 17 2018

Investing in all-electronic tolling (AET) keeps drivers moving, improves highway safety and takes strain off highway networks through reduced overall


The State of Customer Experience
  • Conduent
  • Global
  • April 30 2018

Every one of your customers is unique, and that means no two customer journeys are exactly alike. But one thing is certain: Customer experience


CMS launches new bundled payment initiative
  • Conduent
  • USA
  • April 30 2018

A new CMS payment model is on the way this year. Announced January 9, the Bundled Payments for Care Improvement Advanced (BPCI Advanced) model


Top 10 Resources: A GDPR Primer for Employees from the Front Line to the C-Suite
  • Conduent
  • European Union
  • April 17 2018

The rules around customer information are all about to change. Starting with the May 25, 2018 effective date of the European Union’s General Data


The Necessary Evolution of BPSBPO
  • Conduent
  • USA
  • April 6 2018

Business process services (aka business process outsourcing) is at a crossroads. In one direction, the focus is on doing traditional BPSBPO better --


Slow progress on the dashboard
  • Conduent
  • United Kingdom
  • April 5 2018

We live in a world increasingly reliant on technology and online services. Yet it is currently far from straightforward for people with membership of


Language Matters: Creating Inclusive Language
  • Conduent
  • USA
  • March 27 2018

Language matters. It is an integral part of who we are, how we’re seen by the world and how we relate to those around us. The words we choose and the


Air ambulance billing model remains largely untouched - for now
  • Conduent
  • USA
  • March 22 2018

Like so many of our clients, we’ve been closely watching the developments in air ambulance billing. The recent ruling by Texas’s 3rd District Court of


Keeping an Eye on CMS Payment Rate Updates
  • Conduent
  • USA
  • March 21 2018

Each year, the Centers for Medicare & Medicaid Services (CMS) releases four fee schedules needed for service pricing: physician, drugs, durable


Leveraging Technology Trends
  • Conduent
  • Global
  • March 13 2018

Customer journey management is where technology and customer experience intersect. It requires insight into what each customer wants and the know-how