The Competition Commission of Singapore (CCS) has issued a Proposed Infringement Decision (PID) against Singapore’s largest ticketing service provider – SISTIC. The PID follows an initial investigation by the CCS and sets out the basis on which the CCS has formed the view that SISTIC has contravened Singapore’s Competition Act (Cap. 50B) (Competition Act).

According to the CCS, SISTIC currently handles the ticketing for more than 90 per cent of all events staged in Singapore, from pop concerts and theatre to sporting events. It is alleged that SISTIC has contravened section 47 of the Competition Act, which is Singapore’s equivalent to section 46 of the TPA. The section prohibits ‘any conduct…which amounts to the abuse of a dominant position in any market in Singapore’.

SISTIC is alleged to have abused its dominant position through agreements with two major venue operators and 17 separate events organisers. These agreements contain an explicit requirement that the venue operator or event organiser use SISTIC as its sole ticketing agent.

SISTIC has eight weeks to respond to the PID before the CCS makes its final decision. If the CCS finds that SISTIC has abused its dominant position in the ticketing services market it will be the first time since the Competition Act came into force that the CCS has found a business to have contravened this prohibition, and only the third time that the CCS has found a business to have contravened the Competition Act.