The Diaz’s owned a home in Fairfax County, Virginia which they financed through Bank of America. In March 2006, an individual representing Countrywide Home Loans called them saying he could refinance the house in a deal that would save them thousands over the life of the mortgage. According to the complaint, the loan actually greatly increased the Diaz’s payments to an amount they could not afford. At the closing, the Diaz’s were presented with documents that unambiguously spelled out the loan terms and contradicted the broker’s representations. When the Diaz’s could not make the payments on the new loan, Countrywide foreclosed. The Diaz’s sued claiming fraud. The Court of Appeals affirmed dismissal of their case because a person cannot reasonably rely on oral representations when they have in their possession contrary statements in writing. Ostolaza-Diaz, et al. v. Countrywide Bank, N.A., Case No. 08-1567 (4th Cir. January 12, 2010)