Suitability: Barclays Bank plc was fined about $11.5 million by the agency for failures in relation to the sale of two funds. From July 2006 through November 2008 the bank sold Aviva’s Global Balanced Income Fund and Global Cautious Income Fund to 12,331 investors for over $1 billion. In connection with these sales the bank failed to ensure the funds were suitable for customers, did not give adequate training to its sales staff, failed to ensure that materials provided to customers clearly explained the risks and did not have adequate procedures to monitor the sales process. Approximately one in seven investors have complained. Barclays has been conducting a review of the sales and has paid over $25 million in compensation. The FSA estimates up to $65 million more may need to be paid to customers