At a time when legal applications of artificial intelligence (AI) were no more than a distant thought, other industries were already in the midst of the adoption of AI-driven technologies. Financial institutions, healthcare providers and the automotive industry were among the first to dive into the world of AI and show other industries the possibilities and restrictions of adopting new technologies.
Skip a few years forward and, today, the legal industry is increasingly using artificial intelligence in its practices to improve the efficiency and accuracy of legal services offered to clients. But while AI offers cutting-edge advantages and benefits, it also raises complicated questions implicating professional ethics. Lawyers Huu Nguyen, Steve Delchin and Janine Cerny authored a chapter opining that law librarians must be aware of the ethical issues involved in using (and not using) AI, and they must have an awareness of how AI might be flawed or biased.