On April 28, 2009, USCIS announced a new filing location and filing instructions for the Application to Replace Permanent Resident Card (Form I-90). Applicants are now required to submit supporting documentation with their applications and should no longer wait to present supporting documentation at their biometrics appointments. USCIS will contact applicants who have already filed their I-90 applications without supporting documentation by issuing a Request for Evidence Notice, which will explain where the applicant should submit his or her supporting documents. As of April 28, applicants must submit Form I-90 and supporting documentation to the USCIS Lockbox facility in Phoenix, Arizona, using the following addresses:  

Regular Mail:  


P.O. Box 21262

Phoenix, AZ 85036

Express Mail/Courier:


1820 Skyharbor Circle S, Floor 1  

 Phoenix, AZ 85034  

This change affects all I-90 applicants filing a paper form, including those applicants filing the I-90 because their previously issued card was not received, or because their existing card includes incorrect data due to a USCIS error. This change does not affect applicants filing an I-90 electronically, or whose place of residence is outside of the United States.  

USCIS urges applicants to make every effort to mail their I-90 applications to the correct address; however, USCIS will forward Form I-90 applications to the Phoenix Lockbox facility for the first 30 days after its announcement of the new filing procedures on April 28, 2009. Any applications forwarded under these circumstances will be considered properly filed when received at the Phoenix Lockbox facility, unless the application is rejected for other reasons. After this 30-day transition period, any Form I-90 that is sent to a location other than the Phoenix Lockbox facility will be handled as follows:  

  • If an I-90 application is mailed via U.S. Postal Service (USPS) to the previous USCIS Los Angeles Lockbox address, the USPS will forward the application to the Phoenix Lockbox for a period of approximately 90 days.  
  • If an I-90 application is sent via courier to the USCIS Los Angeles Lockbox facility, the application will be returned to the sender by the courier service.  
  • If an I-90 application is filed at a USCIS Service Center, it will be rejected without prejudice and returned to the sender with instructions to file the application at the correct filing location.