In May 2013, the National Association for College Admission Counseling (NACAC) issued a report considering claims of abuse in the recruiting of international students and the propriety of using commission-based recruiters in that setting. As a follow up to that report and a decision to permit its member institutions to continue to pay incentive compensation to international recruiters, on September 12, 2014 NACAC issued “International Student Recruitment Agencies: A Guide for Schools, Colleges and Universities” which details concrete steps institutions can take to engage with agencies responsibly.
In the guide, NACAC recommends that institutions that work with international student recruitment agencies should take the following steps:
- Consult with critical campus constituents to address campus impacts;
- Develop a unified or coordinated institutional policy concerning international student recruitment agencies;
- Communicate the institution’s agency policy to international students and their families, via the institution’s Web site;
- Develop a contract, involving campus legal counsel, risk management and affiliated departments;
- Identify and vet prospective agency contractors;
- Commit to delivering regular trainings and other elements of rigorous, continual quality assurance; and
- Provide international student support services commensurate with the expected growth and diversification in enrollments.