The European Commission has published guidance on the interpretation of the Unfair Commercial Practices Directive (2005/29/EC). The Directive was adopted in May 2005 and implemented in the UK by the Consumer Protection from Unfair Trading Regulations, which came into force in May 2008.
The Commission has reacted to evidence that the Directive is being interpreted differently across EU Member States. The purpose of the Directive was to equalise the rights of consumers and the obligations of traders across the EU and these differences in interpretation are undermining that objective.
The guidance explains the meaning of some of the key concepts in the Directive and clarifies its scope. The guidance is comprehensive. Anyone dealing with a matter covered by the Directive is advised to read the relevant sections of the guidance, as they may shed some useful light on the issue.
Click here for a copy of the guidance