On 29 March 2017, the Australian Communications and Media Authority (ACMA) released the Telecommunications (Telemarketing and Research Calls) Industry Standard 2017 (2017 Standard), which replaces the Telemarketing and Research Industry Standard 2007. The 2017 Standard sets out new minimum requirements for those making telemarketing and research calls to Australian numbers. It clarifies that telemarketers and researchers must have the express consent of an individual before contacting him or her outside of specified hours. In addition, telemarketers and researchers will now be required to provide the name of their employer at the beginning of the call. The 2017 Standard also requires that a caller's telephone number for return contact remain available for at least 30 days from when the original call was made. The 2017 Standard complements the Do Not Call Register Act 2006 (Cth) (DNCR Act) in protecting consumers from unwanted telephone calls. The ACMA monitors compliance with the 2017 Standard and the DNCR Act. Companies planning to engage with consumers via telemarketing or research calls should review their processes to ensure they are within the permitted scope of the 2017 Standard. The Standard is available here. ACMA's media release is available here.