FOS publishes Ombudsman News: The latest edition of Ombudsman News focuses on complaints about mortgages. Several complaints related to lenders who told customers the new rules implementing the Mortgage Market Review meant they could not "port" their mortgage to a new property. FOS commented that lenders should not use an inflexible tick box approach to lending as a way of complying with FCA requirements. The update also looks at the breadth of complaints FOS has recently received, showing the number of complaints received in relation to several products and the success rate of the complaints. (Source: Ombudsman News Issue 126)