On 11 September 2013, the ACCC announced it filed proceedings in the Federal Court against APG in relation to its door-to-door selling practices.
The alleged conduct occurred between January and October 2011 in Queensland, New South Wales and Victoria. The ACCC alleges that sales representatives acting on behalf of APG made false or misleading representations including that:
- APG had approval from, or was affiliated with, the consumer’s current energy retailer and/or the government; and
- the consumer would receive a certain discount off their energy bill if they switched to APG when APG did not offer such a discount.
The ACCC also alleges breach of various Unsolicited Consumer Agreement provisions of the Australia Consumer Law as well as one count of unconscionable conduct.
The ACCC is seeking declarations, pecuniary penalties, corrective newspaper and website notices, an order for APG to implement a compliance program and costs.