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We are excited to share the next installment of our video series, Conducting Workplace Investigations | Step #2: Interview the Complainant. This series, 10 Steps Every Company Should Take When Conducting Workplace Investigations, is intended to guide HR leaders faced with investigating a complaint between coworkers, such as harassment or inappropriate conduct, through the investigation process.
Each video in this series offers practical tips on everything from creating the investigation plan; interviewing relevant parties; and dealing with the aftermath of the investigation, including potential disciplinary actions taken against an employee.
In this video, Bass, Berry & Sims labor and employment attorney Tim Garrett discusses the process of interviewing someone who brings a complaint against a coworker to the company. It is critical in this phase to ensure that that person feels comfortable sharing what they can about the situation in question. The interviewer needs to be able to obtain key information during the conversation in order to establish a timeline and details of the concerns. Tim also provides tips for handling a complainant’s request to remain anonymous.