Science fiction writer, Isaac Asimov once predicted that in 2109, society will seem to be 'running itself' more and more because the growing complexity of society will make it impossible to do without computerisation.
As long-term technology forecasts go, Asimov's comments in 1984 have stood the test of time. The federal government is committed to delivering all government services online by 2025 and is embracing the full spectrum of emerging technologies to achieve its vision.
Big data, artificial intelligence, agile methodology, cloud computing, distributed ledger technology and cyber security offer new ways to collect, use, share, store and protect information, creating many exciting opportunities for public sector innovation.
Machine learning, a form of artificial intelligence, is turning 2,000 pages of legislation (containing over 9,7000 different rules) into a simple dynamic form for veterans online. Distributed ledger technology is helping to create a Trusted Digital Identity so that Australians won't have to use up to 30 different log-ins to access government services online.
Reforms and new arrangements are underway to realise the promise of improved government accountability and greater efficiencies ushered in by the emerging technology. A Cloud Services Panel has been established to facilitate the procurement of cloud services and the upcoming Data Sharing and Release Bill will allow government to share data without being encumbered by the 500 legislative provisions governing public sector data.
These technologies will continue to develop and constant attention will be required to ensure that they are fit for purpose. As innovation always carries both benefits and risk, Proximity is staying at the forefront of these technology trends to help you carefully weigh its limits against its unique benefits so that you can focus on the problem that needs solving.
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The team at Proximity has significant experience delivering advice on ICT projects for the Commonwealth.