CSMS# 17-000488 – Entry Specialist transition to the Centers, issued on August 14, 2017 by CBP announced that:
Effective July 10, 2017, Entry personnel that perform entry functions such as collections, statement processing, broker management, etc., transitioned to the Centers of Excellence and Expertise (Centers). Organizationally, the Entry personnel fall under the chain of command of the Center Director, who is operationally responsible for performing trade processing functions and making entry summary determinations within their industry sector.
Entry personnel will continue to support local based processes, such as collections and broker management and the trade may contact personnel located at the port. The submission of entry documentation remains the same and the trade should continue to use existing electronic methods of submission such as the Automated Commercial Environment, or if necessary in paper at the port.
CBP is working on updating the Center Directory to include Supervisory Entry personnel. The Trade Process Document provides procedures and information for importers, filers and brokers to interact and submit entry documentation to the Centers. Both of these Center documents may be found on the cbp.gov website.