On August 8, 2016, U.S. Customs and Border Protection (CBP) published in the Federal Register a general notice that announces CBP’s plan to modify the National Customs Automation Program (NCAP) test concerning Automated Commercial Environment (ACE) Portal Accounts to establish the ACE Protest Filer Account. After CBP deploys the ACE Protest Module test at a later date, participants with an ACE Protest Filer Account will be able to file an electronic protest in ACE. The document also clarifies that CBP’s previously published terms and conditions governing access to and use of the NCAP test of ACE Portal Accounts apply to all ACE Portal Accounts, including all ACE Portal Account types created after the previously published terms and conditions. All other aspects of the ACE Portal Accounts Test remain the same as set forth in previously published Federal Register notices.
The modifications and clarifications of the ACE Portal Account Test made by this notice are effective on August 8, 2016. The clarification to the terms and conditions applies to all ACE Portal Accounts regardless of when the account was created.
On August 8, 2016, in CSMS# 16-000678, CBP advised that on August 27, 2016, CBP will deploy protest filing in ACE, at which time all electronic protests must be filed via the ACE Secure Data Portal (ACE Portal). An Information Notice with full details of what to expect for protest functionality in ACE is available here. In order to electronically file protests after August 27, 2016, you must obtain a Protest Filer Account. For parties that already hold an ACE Account, you may add the Protest Filer business partner type to your existing ACE Account by navigating to the Protest Filer from the “View” dropdown menu, under the Accounts Tab of the ACE Portal, and completing the required information. Completion of this account set up will allow users to access the Protest module after its deployment on 8/27/16. Parties that do not currently hold an ACE Account may create a Protest Filer Account using the web form here. Completion and submission of this form will automatically create an ACE Account, which can be used to access the Protest Module after its deployment on August 27, 2016.
CBP will transition all electronic filing of protests to the Automated Commercial Environment (ACE) on August 29, 2016. As previously messaged to the public by CBP, the Agency planned the cutover for this transition to begin on August 27, 2016. As a result of the cutover, the legacy Automated Commercial System (ACS) will be offline. Because of the unique circumstance of the unavailability of ACS on August 28, 2016, for protest filing, and because August 28, 2016, falls on a Sunday, CBP will accept electronic protest filings that were due on August 28, 2016, to be filed in ACE on the next business day on August 29, 2016. A third Federal Register notice will be issued, and is pending, that will establish rules for protest submission through the ACE Portal.