The Office of Fair Trading (OFT) is in the process of consulting on revisions to the guidance on the Unfair Terms in Consumer Contract Regulations 1999 (UTCCR). The review is part of the OFT’s continued monitoring of standard terms for use in consumer contracts, including those by online ‘etailers’, who also need to comply with the Distance Selling Regulations (DSR).
The OFT has previously taken steps to ensure that technology suppliers comply with the UTCCR and the DSR. In July 2006, Dell agreed to revise its terms and conditions following complaints by consumers and investigation by the OFT. The revised OFT guidance is expected in August 2007, following which technology and other suppliers can expect to revisit their current terms and conditions for contracts with consumers.