The U.S. Citizenship and Immigration Services (USCIS) recently announced that it would be updating its website to improve its design and functionality. The USCIS will offer features such as the ability to receive case status updates via email, text messaging and online. The new website is currently under development, but will be unveiled on September 22, 2009. The new website will feature the following characteristics:
- A customer-centric home page that provides applicants with a "one-stop shop" of immigration services information.
- Simplified navigation and improved search capability.
- Enhanced customer service tools including expanded Case Status Online with both email and text functionality.
- Information that is written clearly and meets the needs of customers.
In order to help customers prepare for the launch of the redesigned website, the USCIS is providing a mock up of the new home page reflecting the new changes which are accessible on its website at www.uscis.gov.