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Doing Business in Canada

Osler Hoskin & Harcourt LLP

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Canada, Global October 1 2018

Doing Business in Canada

June 2018

Table of contents

When starting or expanding a business in Canada, there are many things that you need to know and do. Osler's Doing Business in Canada guide provides practical information, with links to useful resources, to help get you started.

Doing Business in Canada provides general information only and does not constitute legal or other professional advice. Specific advice should be sought in connection with your circumstances. For more information, please contact the corresponding practice group listed with each topic page.

Osler, Hoskin & Harcourt llp

CREATING, EXPANDING OR ACQUIRING A NEW BUSINESS IN CANADA Initial structuring and income tax considerations Choosing, registering and protecting your corporate name Filings and registrations Foreign investment notifications Acquiring a Canadian business Financing and banking arrangements Regulated industries Doing business in Qubec Canadianizing commercial agreements

INVESTING IN A BUSINESS IN CANADA Investing in a Canadian business

SETTING UP A CANADIAN SUBSIDIARY TO OPERATE THE BUSINESS Forming a Canadian subsidiary

4 6 8 10 12 14 15 16 18

OPERATING A FRANCHISE SYSTEM IN CANADA Franchising in Canada

SELLING PRODUCTS OR SERVICES TO CUSTOMERS IN CANADA Packaging and labelling French language rules Consumer product safety Regulated products Selling through resellers, distributors or sales representatives Online sales Commodity taxes Advertising to Canadians Contest and sweepstakes Gift cards and consumer loyalty Payment processing Collecting debts from consumers

25 26 28 29 31 32 33 36 37 38 40 42

DOING BUSINESS IN CANADA

HIRING EMPLOYEES IN CANADA Hiring employees Human rights in the workplace and privacy Employment agreements Accessibility for Ontarians with Disabilities Act Public retirement income programs Employer-sponsored retirement plans Group benefit (welfare) plans

44 46 47 48 50 52 54

OWNING OR LEASING REAL PROPERTY IN CANADA Leasing a place of business Acquiring real estate Municipal land use planning and development Construction issues

56 57 59 61

CREATING AND REGISTERING INTELLECTUAL PROPERTY

Retaining intellectual property in what you develop

Registering your trademarks

Applying for a patent

Registering your copyright

Registering your industrial designs and integrated circuits

Protecting your trade secrets

Registering a .CA domain name

PROCESSING PERSONAL INFORMATION Consumer privacy Data location Online behavioural / targeted advertising Mobile app privacy

77 78 79 80

DOING BUSINESS IN CANADA

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COMMUNICATING WITH CONSUMERS AND BUSINESSES

Electronic messaging

Telemarketing

INSTALLING COMPUTER PROGRAMS Computer program rules

ADDITIONAL INFORMATION Canada's tax system Branch profits tax Thin-capitalization rules Branch of a foreign corporation vs. Canadian subsidiary Lobbying in Canada Insolvency and restructuring in Canada Anti-corruption, bribery and enforcement Sanctions laws in Canada Anti-money laundering and terrorist financing Capital markets regulatory framework and enforcement

84 86 87 88 90 92 94 96 98 100

Osler is continually updating and expanding Doing Business in Canada. To be notified when new topics are added, please subscribe to our updates at osler.com/subscribe-dbic

Initial structuring and income tax considerations

Things to know

An important distinction exists between doing business "in Canada" (generally considered to result in a Canadian tax presence) and doing business "with Canada" (which can often be accomplished without any Canadian tax presence).

A business may be carried on in Canada directly by a non-Canadian (through what is known as a "branch office") or indirectly through the establishment of a separate Canadian entity.

A Canadian entity can be established in a number of ways: creating a corporation (incorporated under the federal laws of Canada or one of its provinces or territories) or a partnership (formed under one of the provinces or territories); acquiring an existing Canadian entity; or joint venture with a Canadian entity.

Both operational and tax considerations are critical in determining what form of entity will carry on business in Canada.

Sending foreign based employees to Canada or hiring Canadian employees to solicit business or sign agreements in Canada on behalf of the foreign entity could result in the foreign entity being considered to be carrying on business in Canada and subject to Canadian tax.

USEFUL RESOURCES

Government of Canada Is incorporation right for you? Name a corporation Order a Nuans report

DOING BUSINESS IN CANADA

Initial structuring and income tax considerations

Things to do

DETERMINE METHOD OF OPERATIONS Does the business require the presence of employees in Canada (sales and/or technical support) or can

the business be operated through electronic means? Does the business require an ongoing physical presence in Canada (retail location or otherwise) or can it be operated without physical space?

DETERMINE TAX STRUCTURING If applicable, consider the Canadian business in the context of your overall organization. For example,

is there a desire to consolidate the financial results of the Canadian operations with those of a foreign parent? Is the Canadian business expected to generate losses in the early years of its operations? Is the foreign parent willing to be a Canadian taxpayer? Other considerations will also apply. A Canadian tax advisor should be consulted.

Osler, Hoskin & Harcourt llp

RELATED TOPICS Forming a Canadian subsidiary Choosing, registering and protecting

your corporate name Financing and banking arrangements Filings and registrations Foreign investment notifications Commodity taxes Branch of a foreign corporation vs.

Canadian subsidiary Canada's tax system Thin-capitalization rules Branch profits tax

Need more info?

Osler's Tax Group can help. Find out more at osler.com/tax

DOING BUSINESS IN CANADA

Choosing, registering and protecting your corporate name

Things to know

If you are incorporating a Canadian subsidiary, you may use a name that you choose or have a numbered name assigned to you.

Whether you will be carrying on business through a Canadian subsidiary, or carrying on business in Canada as a foreign corporation, you will need to register in each province and territory in which you will carry on business. You will need to have your name approved in some provinces and territories.

You can't assume that the name you use in another country is available for use in Canada it may be that the name has been registered by another company or is being used by another business.

Registering your corporation does not guarantee that you have a legal right to use the name -- if your name is confusingly similar to an existing corporate name, business name or trademark, the owner of that name or mark may convince a court to order that you stop using your name and pay damages.

A Nuans search can help compare your proposed name with a database of names that includes registered and applied-for trademarks, provincial and federal corporate names, and most provincially registered business names (except corporate and business names in Qubec).

Trademark searches can help assess whether your proposed name is the same as or similar to a registered or unregistered trademark.

A corporation may carry on business using a name different from its registered corporate name or assigned numbered name.

A corporation that carries on business in the province of Qubec must have either a bilingual name or a name in French, unless the name is a trademark.

USEFUL RESOURCES

Government of Canada Corporations Canada Naming a corporation A guide to trademarks Trademarks CIPO homepage Ordering a Nuans search Choosing a business name

DOING BUSINESS IN CANADA

Choosing, registering and protecting your corporate name

Things to do

Select a name that is distinctive and does not cause confusion with any existing name or trademark. Ensure that your name does not include unacceptable terms (such as the word "Bank") or words that

are misleading or obscene, or that suggest that you provide obscene, scandalous or immoral services. Order a Nuans search this can be done online or through a service provider known as a

"search house". Consider ordering one or more trademark searches -- a search of registered and applied-for

trademarks can be conducted online at a government website, or through a law firm or other service provider (a search conducted by a service provider can also cover unregistered trademarks). If you intend to conduct business online through a Canadian domain, conduct searches to determine whether the relevant domain is available. Consider whether to register a "business name". Consider whether to apply for a trademark registration for your corporate or business name (and other distinctive words, symbols or designs) registration can help prevent latecomers from using a confusingly similar name or trademark anywhere in Canada.

Osler, Hoskin & Harcourt llp

RELATED TOPICS Registering a .CA domain name Registering your trademarks Filings and registrations Doing business in Qubec

Need more info?

DOING BUSINESS IN CANADA

Filings and registrations

Things to know

EXTRA-PROVINCIAL REGISTRATIONS If a Canadian subsidiary has been incorporated under the laws of a particular Canadian province or

territory, the subsidiary will need to register in each additional Canadian jurisdiction where business will be carried on. If a subsidiary is a Canadian federal corporation, the subsidiary will need to register in each Canadian jurisdiction where business will be conducted. Canadian partnerships have similar filing requirements.

Any foreign entity carrying on business in Canada will similarly need to register in each Canadian jurisdiction where business is conducted.

OTHER REGULATORY REQUIREMENTS Depending on the type of business that is being conducted, additional registrations/ licences may be

required, such as tax registrations (GST/HST or employer tax ID numbers, as examples), operating licences (including municipal licences/permits), and workers' compensation accounts.

USEFUL RESOURCES

Government of Canada Government of Canada online filing centre Registering your business with the government Provincial and territorial registrar websites Provincial permits and licences Permits and licences tool

Government of Ontario Central forms repository

Municipal Pages City of Toronto Permits and licences City of Calgary Permits and licences City of Vancouver Permits and licences City of Montral Permits and by-laws City of Ottawa Permits and licences

DOING BUSINESS IN CANADA

Filings and registrations

Things to do

Identify and make all extra-provincial filings and file annual returns. Prepare and maintain financial records and minute books. Research industry specific requirements as certain industries (including food and drug, telecom,

travel and transportation, health, banking and securities and franchise systems) impose additional restrictions, filings and/or licensing and permitting requirements on businesses operating in that industry. Review municipal laws in Canadian cities where business will be conducted to ensure compliance with local licensing and permitting requirements.

Osler, Hoskin & Harcourt llp

RELATED TOPICS Forming a Canadian subsidiary Choosing, registering and protecting

your corporate name Commodity taxes Regulated products Franchising in Canada Foreign investment notifications

Need more info?

DOING BUSINESS IN CANADA

Foreign investment notifications

Things to know

NOTIFICATIONS Investments by non-Canadians to establish a new Canadian business or acquire control over an

existing Canadian business are either notifiable or reviewable under the Investment Canada Act. There are detailed rules that define when an investor is a "Canadian" and when there is an acquisition

of control, as well as guidelines on when a "new" business has been established.

REVIEWABLE INVESTMENTS Whether an investment is reviewable turns on the structure of the transaction as well as the value of

the acquisition of the Canadian business. In general, only direct acquisitions of control of Canadian businesses can be subject to pre-closing

review and approval, whereas indirect acquisitions (e.g., through acquisition of shares of a nonCanadian parent entity) are generally not reviewable but may be subject to post-closing notification. Different thresholds for review apply depending upon the type of transaction (i.e., private sector WTO investments, private sector trade agreement investments, state-owned enterprise WTO investments, non-WTO investments, and investments in a cultural business (e.g., relating to film, video, books, music, magazines, newspapers, video games)). If an investment is reviewable, an assessment is made by the government as to whether it is likely to be of "net benefit to Canada". If an investment does not meet the review threshold, a notification must be filed (although exemptions exist for several types of transactions). The establishment of a new business in Canada is subject to notification, and generally not subject to review, though a discretionary review can be undertaken if the new business will carry on a cultural business. All investments in Canada regardless of size or structure can be reviewed on a discretionary basis on national security grounds.

DOING BUSINESS IN CANADA

USEFUL RESOURCES Government of Canada Investment Canada Act Overview of the Investment Canada Act Notification form (You must have the

latest version of Adobe Acrobat plugin to use this form) osler.com Investment Canada Act quick reference guide for 2018 Frequently asked questions concerning the Investment Canada Act Guide to Canada's Merger Notification Rules 2017 Budget Implementation Act introduces amendments to the Investment Canada Act Foreign investment in Canada: Osler Fall 2017 update

Foreign investment notifications

Things to do

NOTIFICATION THRESHOLDS Refer to Osler's Investment Canada Act and Competition Act quick reference guide for further

information regarding the thresholds for review and approval under the Investment Canada Act.

PROVIDING NOTICE If required, ensure that a notice of investment is filed not later than 30 days after closing of

the acquisition or establishment of the new Canadian business. Due to complexity, consider engaging Canadian counsel to assist in assessing your filing

obligations and the preparation of any applicable filing.

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RELATED TOPICS Forming a Canadian subsidiary Filings and registrations Doing business in Qubec Hiring employees

Need more info?

Osler's Competition Group can help. Find out more at osler.com/competition

DOING BUSINESS IN CANADA

Acquiring a Canadian business

Things to know

The two most common structures used to acquire a business is a share purchase or asset purchase. In a share purchase, the entity carrying on the existing business is purchased; all assets and liabilities will be acquired. In an asset purchase, a buyer can pick and choose what assets it would like to acquire, and which liabilities to assume. Other more complex structures are also sometimes used.

Governmental approvals may be needed under the Investment Canada Act and/or the Competition Act, depending on the purchase price and size of the business being acquired. Also, companies operating in certain regulated industries (such as telecommunications) may be subject to foreign ownership restrictions or require governmental approval.

USEFUL RESOURCES

Government of Canada Publications for foreign investors Foreign investment review requirements Cultural sector investment review Cultural sector investment application

and notification forms

osler.com Foreign investment in Canada:

Fall 2017 update

DOING BUSINESS IN CANADA

Acquiring a Canadian business

Things to do

STRUCTURING Determine the optimal structure for acquiring the business. In addition to deciding between a share purchase and asset purchase, consider whether a new Canadian subsidiary should be established to complete the acquisition. Tax considerations are an important component of the analysis, and a tax advisor should be consulted.

DUE DILIGENCE Investigate the business to be acquired. This will normally include a review of all important contracts, confirming ownership of key assets, assessing the liabilities of the business, and obtaining lien search results.

ASSESS REGULATORY IMPLICATIONS Determine if the transaction will give rise to a requirement for approvals under the Investment Canada Act and/or the Competition Act. Determine whether the business being acquired is in a regulated industry that restricts foreign ownership.

DOCUMENT THE PURCHASE Engage counsel to assist in negotiating a legally binding purchase agreement.

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RELATED TOPICS Foreign investment notifications

Need more info?

DOING BUSINESS IN CANADA

Financing and banking arrangements

Things to know

A Canadian subsidiary can be funded either internally (e.g., by its shareholders or partners) or externally (e.g., financial institutions, banks, private investors or venture capital firms).

Unlike the United States, Canada does not have a single federal securities regulator. Each of the Canadian provinces and territories has enacted laws that govern securities transactions, and each has established a securities commission or similar securities regulatory authority.

There is no minimum capitalization requirement in Canada, which means that there is no minimum amount of equity which needs to be contributed to a corporate subsidiary upon formation.

Canadian banks will require extensive documentation in order to set up the bank account including identification, proof of ownership and incorporation documents. Assembling these documents can be cumbersome so be sure to provide enough lead time for completing this step.

Things to do

DETERMINE THE METHOD OF FINANCING Consider whether to raise funds by issuing equity or debt or arranging for a loan or line of credit -- where

necessary, engage local counsel to advise on the chosen transaction and prepare the required documentation.

TAX PLANNING Consult with your Canadian tax advisor at the outset to ensure all financial arrangements are made

on a tax-efficient basis.

FIND A BANK IN CANADA Consider leveraging the business' relationship with its current foreign bank (if it has relationships

with banks located in Canada), or consult local advisors for recommendations.

USEFUL RESOURCES Government of Canada List of domestic and foreign banks regulated

in Canada (click on "Banks") Financing your new business Innovation funding and support osler.com Financing a foreign business operating

in Canada

RELATED TOPICS Forming a Canadian subsidiary Filings and registrations

Need more info?

DOING BUSINESS IN CANADA

Regulated industries

Things to know

Companies operating in certain industries must comply with specific laws applicable to that industry. This could also involve a requirement to obtain a licence or permit, or to make additional filings. Examples of these industries are: financial services, fisheries and forestry, food and drug, energy, health, franchising, mining, oil and gas, securities, telecommunications, travel and transportation.

Certain activities may also require additional regulatory compliance, such as environmental laws. Depending on the industry, these laws may be federal laws or provincial/territorial laws. These industry-specific laws are in addition to the legislation that applies generally to all companies operating in Canada, or in a particular province or territory of Canada.

There are also restrictions on ownership for companies in certain industries. Examples are aviation, banking, insurance and telecommunications.

Things to do

Research industry-specific requirements. Consult legal counsel as necessary.

Apply for any required permits or licences.

Implement processes to ensure timely and correct ongoing regulatory filings.

Conduct periodic reviews to ensure continuing compliance.

Pursue appropriate risk-management strategies and be prepared to respond quickly and effectively in the event of an unforeseen crisis.

USEFUL RESOURCES Government of Canada Federal Permits, Licences and Regulations List of Federally Regulated Industry Sectors List of Acts and Regulations osler.com Health law in Canada Regulatory Approval for Energy Projects Regulatory Environment and Risk

Management

RELATED TOPICS

Regulated products Investing in a Canadian business Franchising in Canada

Need more info?

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Doing business in Qubec

Things to know

CIVIL CODE Qubec has a hybrid legal system -- private law is subject to the Civil Code of Qubec,

while public law is interpreted pursuant to the common law.

CONSUMER PROTECTION Qubec has strong consumer protection laws, including rules that make it unlawful to include

certain clauses in contracts with consumers and strong consumer warranties.

PROMOTIONAL CONTESTS Qubec is the only jurisdiction in Canada requiring that promotional contests be registered.

LANGUAGE AS A CONDITION OF EMPLOYMENT Employers are prohibited from dismissing, laying off, demoting or transferring an employee

for the sole reason that he or she is exclusively French-speaking.

FRANCIZATION PROGRAMS An enterprise in Qubec which employs more than 50 employees must register with the provincial

language authority and, at the option of the authority, implement a "francization" program.

OTHER LANGUAGE RULES The Charter of the French Language sets out detailed rules regarding the language of commerce

and business (see French language rules for more information).

USEFUL RESOURCES

Government of Qubec Qubec Civil Code Charter of the French language Infoguides on French language requirements Rules respecting publicity contests Publicity contest notice

osler.com Guide to doing business in Qubec

DOING BUSINESS IN CANADA

Doing business in Qubec

Things to do

Ensure that your agreements, warranties and policies (including policies applicable to consumer warranties) are localized, taking into account the Civil Code of Qubec, Qubec consumer protection laws, and the Charter of the French Language.

Do not make knowledge of the English language a condition of obtaining employment unless required by the nature of the position.

Register promotional contests open to residents of Qubec. Ensure that you comply with the rules in the Charter of the French Language that govern the language

of commerce and business.

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RELATED TOPICS

French language rules Online sales Selling through resellers, distributors

or sales representatives Consumer product safety Advertising to Canadians Doing business in Qubec Regulated products

Need more info?

Osler's Marketing and Distribution team can help. Find out more at osler.com/marketing

DOING BUSINESS IN CANADA

French language rules

Things to know

Qubec's Charter of the French Language sets out detailed rules that regulate (among other things) the language of: {{ computer software, including game software and operating systems, whether installed or being offered for sale. {{ toys and games. {{ product packaging. {{ standard form contracts. {{ public signs, posters and commercial advertising. {{ websites. {{ catalogues, brochures and similar documents. {{ customer service.

Enforcement is generally limited to individuals and companies with a place of business in Qubec, which means local resellers, distributors, and sales representatives involved in the marketing or sale of non-compliant products are the one at risk of prosecution.

Federal laws impose limited bilingual packaging and labelling requirements.

USEFUL RESOURCES

Qubec's Charter of the French Language Infoguides of Qubec's language regulator

osler.com Guide to doing business in Qubec

DOING BUSINESS IN CANADA

French language rules

Things to do

If a French version of computer software exists, make it available in Qubec and offer it on terms that are no less favourable than the non-French version (except price where it reflects higher production or distribution costs) and ensure that it has technical characteristics that are at least equivalent.

Ensure the availability of French versions of toys and games which require the use of a non-French vocabulary for their operation in the Qubec market on no less favourable terms.

Ensure that every inscription on a product, its container or wrapping, or on materials supplied with it, including the directions for use and warranty certificate, is drafted in French if the product is sold in Qubec; limited exceptions apply including for some cultural or educational products and for inscriptions that are not merely printed onto product packaging.

Ensure that standard contracts and related documents are drawn up in French; they may be drawn up in another language as well at the express wish of the parties.

Ensure that public signs, posters and commercial advertising in Qubec are at least in French (with the exception of recognized Canadian trade-marks which may appear exclusively in English provided that a French version of the mark has not been registered in Canada) and that the French version is "markedly predominant".

Ensure sufficient presence of French on exterior signage of physical premises, including storefront signage in indoor shopping complexes.

If you have a place of business in Qubec, ensure that the version of your website directed at the Canadian market has equivalent French and English versions, at least in respect of products marketed in Qubec.

Ensure that any French language version of a catalogue, brochure or similar publication distributed in Qubec is available and on no less favourable conditions of accessibility and quality than any non-French versions.

Give consumers in Qubec customer service in French (e.g., by in-store staff and call centre personnel).

Osler, Hoskin & Harcourt llp

RELATED TOPICS Doing business in Qubec Packaging and labelling Selling through resellers, distributors

or sales representatives Consumer product safety

Need more info?

Osler's Montral team can help. Find out more at osler.com/montreal

DOING BUSINESS IN CANADA

Consumer product safety

Things to know

A consumer product that is a "danger to human health or safety", subject to recall or corrective measures, or listed in Schedule 2 to the Canada Consumer Product Safety Act (CPSA) may not be manufactured, imported, advertised or sold in Canada.

Documentation must be retained by manufacturers, importers, advertisers, sellers and testers of consumer products to allow for the tracing of consumer products through the supply chain.

An "incident" involving a consumer product (including health and safety issues and foreign recalls) must be reported to the Minister of Health.

Things to do

Develop and maintain a document retention protocol that complies with CPSA requirements. Develop and maintain an incident response plan and a recall plan. For certain products, including toys, children's sleepwear, children's jewellery, obtain and maintain

safety information, including tests and studies, to demonstrate that the product complies with CPSA requirements. (e.g., third party testing certifications).

DOING BUSINESS IN CANADA

USEFUL RESOURCES

Government of Canada Canada Consumer Product Safety Act:

Quick Reference Guide Canada Consumer Product Safety Act:

Information for Direct Sellers Canada Consumer Product Safety Act:

Information for Retailers Canada Consumer Product Safety Act:

Preparing and Maintaining Documents Canada Consumer Product Safety Act:

Frequently Asked Questions

RELATED TOPICS

Packaging and labelling French language rules Regulated products

Need more info?

Osler's Marketing and Distribution team can help. Find out more at osler.com/marketing

Regulated products

Things to know

Numerous products are covered by product-specific regulations in Canada, including regulations covering product composition, performance, testing, packaging and labelling. Examples of regulated products include:

Electronic devices regulated provincially Wireless devices Food Pharmaceuticals Biologics Natural health products Medical devices Cosmetics Medical cannabis Motor vehicles Child car seats Cribs, cradles, bassinets Tobacco

Electronic cigarettes/Vaping products legislation not in force yet

Liquor labelling requirements, provincial rules and regulations (such as manufacturing)

Firearms

Pest control products

Consumer chemicals

Children's jewellery

Toys

Clothing

Upholstered or stuffed articles -- Regulated provincially in Ontario (under review), Manitoba and Qubec

Additional items (not a full list): carriages and strollers, tents, pacifiers, corded window coverings, glass ceramics and glassware, kettles, lighters, matches, mattresses, playpens, smoke detectors, paints and coverings.

USEFUL RESOURCES

Food and Drugs Act Cannabis (Bill C-45) Tobacco Act Motor vehicle safety Health Canada's safety requirements for

children's toys and related products Broadcasting and telecommunications

regulation

DOING BUSINESS IN CANADA

Regulated products

Things to do

Identify if Canada has product-specific regulations that apply to your products or services (if necessary by retaining subject matter experts).

Ensure that your products are designed, manufactured, labelled and distributed in compliance with any applicable regulations.

Osler, Hoskin & Harcourt llp

RELATED TOPICS Packaging and labelling French language rules Consumer product safety Commodity taxes Online sales Advertising to Canadians Regulated industries

Need more info?

DOING BUSINESS IN CANADA

Selling through resellers, distributors or sales representatives

Things to know

Resellers, distributors and sales representatives in Canada will insist that your products or services comply with local laws, including French language rules and packaging and labelling requirements.

Relationships with resellers, distributors and sales representatives need to identify who will be responsible for importing commercial products into Canada and who will be responsible for related fees and taxes.

An "accidental franchise" relationship with resellers, distributors or sales representatives can be created under provincial franchise legislation laws in six provinces broadly define a "franchise" and can "catch" commercial relationships not typically thought of as a franchise.

The structure of your relationship with a reseller, distributor or sales representative may impact your obligation to pay taxes or register your business in Canada.

Things to do

Ensure that your products or services comply with local laws, including French language rules and packaging and labelling requirements.

Ensure that your relationship with a reseller, distributor and sales representative does not create an "accidental franchise", create a permanent establishment in Canada for tax purposes or otherwise result in unexpected obligations to pay taxes or register your business in Canada.

Identify who will be the importer of record (e.g., the distributors, resellers or sales representative, or a licensed customs broker) and who will be responsible for related fees and taxes.

DOING BUSINESS IN CANADA

USEFUL RESOURCES Importing Commercial Goods into Canada osler.com Chavdarova v. The Staffing Exchange:

The accidental franchise Distinguishing License Agreements from

Franchise Arrangements

RELATED TOPICS Franchising in Canada French language rules Packaging and labelling Commodity taxes

Need more info?

Osler's Marketing and Distribution team can help. Find out more at osler.com/marketing

Online sales

Things to know

When you sell online to consumers in Canada, you need to comply with provincial internet sales laws this means that you'll need to provide certain information to consumers before they make a purchase, and then deliver a copy of your terms of sale or other agreement to them.

If you don't comply with internet sales laws, a consumer may have remedies, including the right to cancel the contract, and you could face regulatory enforcement.

In some provinces, you can't include certain provisions, such as class action waivers, mandatory arbitration requirements and choice of law or venue provisions, in your consumer agreements.

Selling certain products and services, such as water heaters, gym memberships, and matchmaking services, can subject you to additional obligations or restrictions.

You may have to comply with accessibility requirements for the design of your website.

Things to do

Have your website and sales process reviewed to ensure you've made all required disclosures. Have your consumer agreements localized to ensure that they do not include any restricted

or prohibited provisions, and that they comply with Canadian laws and contracting practices. Assess what local laws apply to your products or services and ensure that you are in compliance

with them. Assess whether Qubec's language laws apply to your operations, including your website,

consumer agreements and customer support and, if they do, ensure that you comply with them. Ensure that your website satisfies any applicable accessibility requirements.

DOING BUSINESS IN CANADA

USEFUL RESOURCES Government of Ontario Ontario's website accessibility requirements

osler.com Ontario website accessibility checklist Consumer protection and online advertising

RELATED TOPICS

Advertising to Canadians Packaging and labelling French language rules Commodity taxes Consumer product safety Payment processing Consumer privacy Online behavioural / targeted advertising

Need more info?

Osler's Marketing and Distribution team can help. Find out more at osler.com/marketing

Commodity taxes

Things to know

GST The Goods and Services Tax (GST) is a 5% federal value added tax that applies to most goods and services

supplied in Canada.

The GST is imposed at each stage of production or distribution, and not only on the final supply to the consumer.

HST Five provinces have harmonized their provincial sales taxes with the GST to form a single Harmonized

Sales Tax (HST). The HST combines the 5% GST with a provincial component to create a single combined rate of 13% (in Ontario) or 15% (in Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland).

The HST is essentially the GST levied at a higher rate as it is imposed under the same legislation as the GST, follows the same general rules as the GST, uses the same registration number as for GST, and is reported on the same GST/HST return.

IMPORT TAX CREDITS Most companies that are registered for GST/HST and make taxable supplies of goods and/or services must

charge and collect GST/HST on their taxable supplies, but are able to claim an input tax credit (in effect a refund) for any GST/HST which they pay on goods and services they acquire to make their taxable supplies.

QST The Province of Qubec imposes the Qubec Sales Tax (QST) at a rate of 9.975%.

The QST is a value added tax, and generally applies in the same manner as the GST/HST and has its own QST numbers and QST returns.

USEFUL RESOURCES

Goods and Services Tax and Harmonized Sales Tax

Qubec Sales Tax British Columbia Provincial Sales Tax Manitoba Provincial Sales Tax Saskatchewan Provincial Sales Tax

osler.com Qubec Budget 2018 -- QST registration for

Non-Resident Suppliers Qubec government introduces amendments to

An Act respecting the Qubec Sales Tax dealing with the digital economy and e-commerce previously announced in the 2018 Budget

DOING BUSINESS IN CANADA

Commodity taxes

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PST The provinces of British Columbia (7%), Manitoba (8%) and Saskatchewan (6%) impose their

own provincial sales taxes which generally apply in a similar manner to most U.S. state taxes.

These taxes are not value added taxes, and generally only apply to supplies of tangible personal property and certain limited taxable services (they are not typically recoverable).

LIABILITY While tax is levied against the purchaser, the obligation to collect and remit generally falls

with the vendor. Starting in 2019, some digital platforms that allow non-resident vendors to supply services and incorporeal movable properties to specified Qubec consumers will be required to collect QST in respect of those supplies made through the digital platform.

There can be director liability for unremitted GST/HST/PST.

DELIVERY OUTSIDE OF CANADA If delivery is deemed to be made outside of Canada, GST/HST may not be required to be charged

to the consumer and the consumer may be separately responsible to pay the tax on import (this assessment depends on a number of factors).

Things to do

REGISTRATIONS REQUIREMENTS Talk to your advisor or refer to the relevant government's guide to determine your

registration requirements.

Tax registrations can affect how a company does business in Canada, when it has to charge tax, and when it can claim a credit for certain taxes.

Care should be taken that all required registrations are made, and that you are not registering for taxes that you would not otherwise be required to collect.

In completing the registration forms, the answers to some of the questions may impact the acceptance of your application and how long the registration process may take.

Consider consulting a Canadian commodity tax advisor to determine the best way to complete your registration.

RELATED TOPICS

Initial structuring and income tax considerations

Filings and registrations Online sales

Need more info?

Osler's Tax Group can help. Find out more at osler.com/tax

DOING BUSINESS IN CANADA

Commodity taxes

Starting in 2019, some non-resident suppliers and digital platforms will be required to be registered and to collect QST in respect of certain supplies of services and incorporeal movable properties to specified Qubec consumers.

FILING REQUIREMENTS Once registered, you will be required to file statements on a monthly, quarterly or annual basis,

depending upon the volume of sales.

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Advertising to Canadians

Things to know

Federal and provincial laws prohibit representations for the purpose of promoting a product or service that are false or misleading.

Advertising to children in the Province of Qubec is prohibited; children are defined as being under the age of 13.

Advertising to children elsewhere should comply with the Broadcast Code for Advertising to Children and the Canadian Code of Advertising Standards, as well as general false/misleading advertising laws.

Sweepstakes and Contests are often impacted by illegal lottery and advertising laws. Complaints made under the Canadian Code of Advertising Standards are handled by an

industry self-regulatory body, Advertising Standards Canada.

Things to do

Confirm that express or implied savings claims can be substantiated against the "ordinary" or "regular" price" based on time or volume tests set out in the Competition Act.

Obtain adequate and proper testing before making comparative claims. Document that testimonials represent a customer's honest belief based on experience with

the product or service. Ensure promotional contests are structured to avoid gaming offences in the Criminal Code

and to comply with applicable contest disclosure, registration, duty and security rules. Ensure advertising directed to children is not available in Qubec Ensure that header and sender information in your electronic messages, and the content of

your messages, are not misleading.

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USEFUL RESOURCES Competition Bureau summary Canadian Code of Advertising Standards Competition Bureau's online marketing

compliance guidance Broadcast Code for Advertising to Children

RELATED TOPICS Electronic messaging Telemarketing Online behavioural / targeted advertising Packaging and labelling French language rules Consumer privacy Contests and sweepstakes

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Contests and sweepstakes

Things to know

Contests are primarily governed by the federal Competition Act and Criminal Code. The misleading advertising provisions in provincial consumer protection legislation also apply to contest advertising.

Contests must have a set of written rules, disclosing at least the minimum disclosure requirements set out in the Competition Act.

The Criminal Code prohibits awarding prizes solely on the basis of chance or requiring a participant to pay money or other valuable consideration in order to participate in the contest or draw if the prize is goods, wares or merchandise. {{ Most contests include a no-purchase form of entry and require the winner to answer a skill-testing question to avoid these issues.

Companies running contests wholly or partly in Qubec must register the contest with the government. This includes paying duties, posting security, and reporting the list of winners.

Employee contests may raise tax reporting implications. The collection and use of contestants' personal information for marketing purposes requires informed

consent under privacy laws.

Things to do

Ensure your contest rules set out the minimum disclosures required by the Competition Act. Include a no-purchase entry option and a skill-testing question, if necessary. Register promotional contests that are open to residents of Quebec. Ensure the contest rules are readily available to contest participants. Ensure that, at a minimum,

"mini rules", including a web site link to the full rules, are included in all contest advertising. Obtain appropriate consent for any subsequent marketing activities to the contestants.

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USEFUL RESOURCES Government of Canada Promotional Contests Enforcement

Guidelines Government of Qubec Rgie des alcools des courses et des jeux

RELATED TOPICS Advertising to Canadians Doing business in Qubec

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Gift cards and loyalty programs

Things to know

With limited exceptions, gift cards cannot have an expiration date, and consumers cannot be charged usage, dormancy or other fees.

{{ Key exceptions to the prohibition on expiration dates include gift cards issued for promotional purposes (e.g., the consumer did not pay for the gift card), or issued for a specific good or service.

Any restrictions, limitations and conditions must be printed on the card.

Some provinces require the issuer to provide a cash refund of an unused balance on the gift card in certain circumstances.

The term "gift card" is defined broadly in provincial consumer-protection legislation, and includes physical and electronic gift cards, certificates, vouchers, and other devices.

Certain provinces also regulate points earned pursuant to loyalty programs, and also impose limitations on the ability of the issuer to expire the reward points.

{{ The term "points" is defined broadly to prevent circumvention of the legislation.

{{ Similar to the gift card legislation, there are certain exceptions from the prohibition on the expiration of points, including points issued for a specific good or service.

Ontario's legislation requires an issuer to re-instate points that expired between October 1, 2016 and January 1, 2018, subject to certain conditions.

USEFUL RESOURCES Government of Ontario Rules for loyalty reward points osler.com Not so happy New Year: Ontario Rewards Points

Legislation coming into force January 1, 2018

RELATED TOPICS Advertising to Canadians Online sales Contests and sweepstakes

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Gift cards and loyalty programs

Things to do

Ensure that you fully disclose any permissible usage limitations and fees to the consumer prior to purchase.

Ensure that your gift card provides all disclosure required by the gift-card legislation. Refrain from having your gift card expire unless an exemption applies. Re-instate points that were expired in contravention of the legislation.

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Payment processing

Things to know

In Canada, various methods of payments are recognized (cash, debit cards, credit cards, gift cards, Apple Pay, PayPal, mobile payments, etc.). Debit card payments are processed through Interac. Credit card payments, as is the case in most other western countries, are processed through the credit card networks (e.g., Visa, Mastercard and Amex).

Payments Canada operates the clearing and settlement system in Canada. Financial institutions, as direct or indirect clearers, are required to have arrangements in place to exchange and transfer funds through this clearing and settlement system and are governed by the rules of Payments Canada. Payments Canada has detailed rules relating to clearing and settlement of funds. Merchants may also be required to comply with certain elements of the payment network requirements pursuant to their agreements with network participants.

The Code of Conduct for the Credit and Debit Card Industry in Canada applies to credit and debit card networks as well their participants (e.g., card issuers and payment processors).

There has been increasing pressure on the Canadian government from merchants in Canada to regulate and reduce interchange rates that apply to credit card transactions. Material reductions in interchange rates could significantly impact credit card programs and payment habits of consumers.

USEFUL RESOURCES Code of Conduct for the Credit and Debit

Card Industry in Canada Payments Canada rules

RELATED TOPICS Collecting debts from consumers

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Payment processing

Things to do

Review your business activities and confirm whether you are subject to the rules of Payments Canada either directly or indirectly through your participation in the Canada's clearing and settlement system.

Review the Code of Conduct for the Credit and Debit Card Industry in Canada to confirm compliance. Although this code of conduct is framed as a "voluntary code", the Canadian government intends to enforce it. This code has detailed disclosure requirements and gives merchants several rights in case of changes to fees.

Monitor regulatory developments. The Canadian government has launched several studies and consultations in the last few years with a view to facilitate the modernization the payment system as well as to better regulate various aspects of the payment ecosystem. As a result, the payment system regulations are in flux and are expected to be expanded in scope to cover additional businesses and entities.

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Collecting debts from consumers

Things to know

Provincial and federal legislation regulates the collection of debts from consumers (even if an organization is collecting debts from its own consumers).

The legislation primarily covers licensing obligations and "prohibited practices":

Licensing: {{ If a person is carrying on business as a collection agent or agency, that person must generally be

licensed or registered. {{ Licensing or registration may impose restrictions and conditions on applications, bonds, trust

accounts, employees, statements of account, forms, and other matters. {{ A person is exempt from the licensing requirement if that person is collecting its own debts, but

very few provinces expressly exclude from the licensing requirement an entity collecting debts on behalf of an affiliate.

Prohibited practices: {{ With few exceptions, the prohibited practices apply to anyone collecting or attempting to collect a

debt (including an organization collecting its own debts). {{ There are detailed restrictions on harassment, disclosure, misrepresentation, and communication

with debtors (including acceptable days, times, persons, frequency and locations for communicating with debtors). No person may contractually waive or release their rights, benefits, or protections under the provincial legislation. There are significant potential penalties for non-compliance, including fines (sometimes up to 3 times the amount of the debt), director and officer liability, and (in some provinces) imprisonment. It can be an offense for an organization to engage an unlicensed collection agency.

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USEFUL RESOURCES Government of Canada Dealing with a Debt Collector Provincial Governments AB: What Creditors Can Do If You Can't Pay BC: Debt Collection MB: Collection Practices NL: Collection Agencies and Frequently

Asked Questions NS: Collectors ON: Collection Agencies PEI: Collection Agencies -- Rights and

Responsibilities of Consumers QC: Recouvrement de dettes par une agence

(French only) SK: Problems with Collection Agencies

Canadian Consumer Handbook Collection Agencies

Collecting debts from consumers

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Things to do

Determine whether your collection activities trigger any licensing requirements. Determine which requirements apply to your activity (by determining, for example, in which province the

activity takes place and who's doing the collecting). Ensure that you have processes and procedures in place to avoid prohibited practices. Provide proper training to your collections staff to avoid prohibited practices.

RELATED TOPICS

Consumer privacy Electronic messaging Telemarketing Payment processing

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Hiring employees

Things to know

In Canada, employees are hired through verbal or written agreements.

"At-will" employment does not exist in Canada -- unless an employer has "just cause," it cannot terminate an employee's employment without notice (or pay in lieu of notice).

Employees terminated without cause are guaranteed certain minimum statutory entitlements and may also claim common law or contractual termination compensation.

Arrangements with independent contractors need to be carefully structured to avoid creating an employment relationship.

Both the federal and provincial levels of government have jurisdiction over employment and labour matters for certain types of employers the level of government that has jurisdiction is determined by the industry in which an employer operates.

Conditions of employment, such as hours of work, overtime pay, minimum wages, holidays, vacations, employee benefit plans, leaves of absence, notice of termination of employment, and severance and termination pay, vary from jurisdiction-to-jurisdiction and are governed, in most cases, by statute.

It's important to have a system for identifying the requirements of the positions you want to fill, as well as policies (a) that may be required by applicable law, including occupational health and safety; and (b) specifically for recruitment and selection that are inclusive and fair, with an aim to hiring the most qualified people, and achieving equality in your workplace, including anti-discrimination, harassment and violence.

USEFUL RESOURCES

Government of Canada Hours of work Vacation and general holidays Leave Canada Pension Plan/Employment

Insurance (CPP/EI)

osler.com Canada: Employment & Labour Law guide Quebc Labour & Employment Alberta Labour & Employment Hiring and wage & hour law in Ontario From hiring to firing: Employment law 101 The Employee Benefits Landscape in Canada

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Hiring employees

Things to do

WRITTEN AGREEMENTS Review offer letters and employment agreements to ensure compliance with Canadian law

(both provincial and applicable federal law) and to confirm all terms and conditions of employment are addressed.

REMITTANCES Employers in Canada must make certain deductions at source off of an employee's compensation,

including income tax, Canada Pension Plan and Employment Insurance. Once that is completed, employers must contribute certain amounts in respect of Canada Pension Plan and Employment Insurance and then remit these amounts to the Canada Revenue Agency.

LOCALIZING YOUR CURRENT POLICIES Canadian law requires an employer to have in place employee-related policies. These requirements

vary from province to province but most include policies in respect of occupational health and safety, human rights, anti-discrimination and harassment, and others. In addition, employers often have policies in respect of overtime, hours of work, attendance, social media and computer use, etc. These policies need to be developed or localized to ensure compliance with the applicable provincial laws.

WORKERS COMPENSATION Workers compensation in Canada, for most employers, is not private insurance. Instead, it is

governed by provincial governments under statute. Under such statutes, an employer is placed into a rate group and must contribute the applicable rate for the employer's industry for each $100 of payroll. Employers need to determine whether registration is required and, if so, what rate group they are in.

OCCUPATIONAL HEALTH AND SAFETY Employers have a legal obligation to maintain the health and safety of the workplace.

Policies, training and health and safety practices are necessary to fulfil this obligation under provincial legislation.

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RELATED TOPICS Forming a Canadian subsidiary Employment agreements Human rights in the workplace and privacy Accessibility for Ontarians with Disability Act Public retirement income programs Employer-sponsored retirement plans Group benefit (welfare) plans

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Human rights in the workplace and privacy

Things to know

Human rights legislation prohibits discrimination and harassment based on prohibited grounds. Prohibited grounds of discrimination vary province to province, but typically include age, disability,

sex, creed, colour, place of origin, ethnic origin, sexual orientation, ancestry, marital status, family status, and citizenship. Some provinces also include protections based on gender identity or gender expression. Ontario has in place legislation to ensure accessibility of disabled individuals. Employers must ensure a workplace free of discrimination and harassment and ensure accessibility for the disabled. In the event that an employee is disabled or has religious restrictions, an employer must also accommodate such issues to the point of undue hardship. Non-compliance can lead to damage awards, bad publicity and any other remedy that the applicable human rights tribunal believes is necessary to correct the non-compliance.

Things to do

Ensure that, as an employer, you have processes and protocols in place to address human rights and accommodation obligations, including an anti-harassment and anti-discrimination policy with a complaint and investigation procedure, a program to train employees in their rights and obligations under applicable human rights law, and a disciplined process to address accommodation issues.

In Ontario, employers must also ensure that you are in compliance with accessibility legislation, including by having accessibility policies, training and reports as required by statute.

If an employee requests accommodation for a disability or other human rights ground, address such issues on a case-by-case basis.

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USEFUL RESOURCES Provincial and territorial human

rights agencies Accessibility for Ontarians with Disabilities

Act (AODA) osler.com AODA Compliance Checklist

RELATED TOPICS Hiring employees Employment agreements Accessibility for Ontarians with

Disabilities Act

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Employment agreements

Things to know

Employment agreements can be either verbal or in writing and for an indefinite term or fixed term. Employees must be provided with at least their minimum statutory entitlements in respect of terms

and conditions of employment as set out in applicable provincial employment standards legislation. Written employment agreements are recommended at least if compensation terms are more complex,

(for example, benefit and pension terms, if provided, should be set out in an agreement). Neither private benefit insurance or pensions are mandatory entitlements. Restrictive covenants, like non-competition provisions, non-solicitation provisions, confidentiality,

and intellectual property protections need to be in writing. To be enforceable, non-competition and non-solicitation provisions must be drafted narrowly.

Things to do

Review your template employment offers and full agreements to ensure they are in compliance with Canadian law (for example, references to `at-will' employment must be removed as this concept is not recognized in Canada).

Review your compensation structure and model, including incentive compensation and benefits, to ensure competitiveness in the market.

Consider if you want to establish restrictive covenants or severance provisions and, if so, carefully draft them with legal counsel to ensure, to the extent possible, enforceability.

If you want to hire foreign workers, such workers typically must apply for a work permit. Any employment agreement drafted for such foreign workers must be consistent with representations made in the application for the work permit.

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USEFUL RESOURCES

Government of Canada Federal labour standards Federally regulated businesses and industries

osler.com The Employee Benefits Landscape in Canada

RELATED TOPICS

Hiring employees Human rights in the workplace and privacy Retaining the intellectual property in

what you do Accessibility for Ontarians with

Disabilities Act Employer-sponsored retirement plans

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Accessibility for Ontarians with Disabilities Act

Things to know

Ontario is the "high water mark" for accessibility laws in Canada.

The Province's AODA the Accessibility for Ontarians with Disabilities Act has detailed standards that must be followed by governments, businesses, non-profits and public sector organizations in five areas:

{{ Customer Service Standards: How to provide accessible customer service, including communicating with customers with disabilities, allowing assistive devices, service animals, and support persons, and providing accessible documents and feedback processes.

{{ Information and Communication Standards: How to make information accessible to people with disabilities, including providing accessible formats and communication, websites and feedback processes.

{{ Transportation Standards: Requirements for transportation service providers.

{{ Employment Standards: Requirements for making hiring and employee support practices more accessible, including in recruitment, offering employment, providing accessible formats and communication supports, creating documented individual accommodation plans and return to work processes, and accessible performance management and career development.

{{ Design of Public Spaces Standards: Requirements for making new and redeveloped outdoor public spaces accessible, including ramps, stairs, sidewalks, parking lots, and waiting areas.

These requirements operate in addition to the duty to accommodate under applicable human rights legislation.

There are significant potential penalties for non-compliance, including fines and potential director and officer liability.

USEFUL RESOURCES

Government of Canada Accessibility rules for businesses and

non-profits Guide to the integrated accessibility standards Completing your accessibility

compliance report Accessibility for Ontarians with

Disabilities Act Integrated Accessibility Standards

AccessForward Online AODA training modules

osler.com AODA compliance checklist

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Accessibility for Ontarians with Disabilities Act

Things to do

Determine which requirements apply to your organization, based on your size and operations. Ensure that you have processes and procedures in place to address accessibility and accommodation

obligations, including, as applicable, a multi-year accessibility plan, accessibility policy, and accessible customer service policy. Provide training to your staff, and others as required by the AODA, on the requirements of the accessibility standards, human rights legislation, and providing accessible customer service. If you have 20 or more employees, file accessibility reports with the Accessibility Directorate of Ontario every three years (the next deadline is December 31, 2020).

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RELATED TOPICS Hiring employees Human rights in the workplace and privacy Employment agreements

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Public retirement income programs

Things to know

Canada's retirement income system consists of a mix of public pensions and private pension and retirement savings plans.

UNIVERSAL GOVERNMENT PENSION BENEFITS The Old Age Security program (OAS) provides a basic level of retirement income (up to $586 per

month in 2018) to Canadian residents, along with additional support for low-income seniors (up to $880 per month in 2018) through the Guaranteed Income Supplement (GIS).

These programs are funded from general tax revenues no employer or employee contributions are required.

Benefits are gradually clawed back as certain income thresholds are met.

CANADA PENSION PLAN (CPP) AND THE QUBEC PENSION PLAN (QPP) CPP (or QPP in Qubec) provides additional retirement income for workers in Canada. On retirement,

CPP/QPP replaces a maximum of 25% of earnings up to the Year's Maximum Pensionable Earnings (YMPE) ($55,900 in 2018). The pension is based on earnings, years of participation and the retirement age. The maximum benefit in 2018 is $1,134 per month for a person retired at age 65.

Both employers and employees are required to contribute a percentage of earnings to the CPP (or QPP if employed in Qubec) up to the YMPE. The employee must contribute 4.95% of his/her earnings (5.4% in Qubec) up to $2,593 per year ($2,829 per year in Qubec). The employer is required to contribute an equal amount.

Many employers design their private retirement plan so as to integrate the benefits that employees will receive under the CPP/QPP and the benefits payable under the employer's retirement plan (i.e. the contributions required and the benefits payable under the employer plan will take into account CPP/ QPP contributions and benefits).

USEFUL RESOURCES Government of Canada Public Pensions Canada Pension Plan Enhancement Retraite Qubec Qubec Pension Plan osler.com The Employee Benefits Landscape in Canada

RELATED TOPICS Employer-sponsored retirement plans Group benefit (welfare) plans Hiring employees

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Public retirement income programs

CPP and QPP will be enhanced gradually starting in 2019. The income replacement ratio will increase from 25% to 33.33% of pensionable earnings, from the first dollar earned up to an increased YMPE (projected to be equal to roughly $82,700 in 2025). The exact increase will depend on how much and for how long an employee has contributed to the enhanced CPP. A worker will get the full increase after contributing to the enhanced CPP for 40 years.

Employer and employee contributions will increase in order to fund the enhancements. Increased contributions will be phased in over a seven-year period commencing in 2019.

Things to do

Employers establishing private pension and retirement savings plans need to consider how to coordinate their plans with public retirement income programs to achieve the desired retirement outcome for their employees.

In light of the recent CPP/QPP enhancement (and increased employer contributions), employers should assess whether they want to offset these increased employee costs through certain amendments to their pension plans and/or other employee benefit plans (e.g. lower employer contributions to private plans, reduce/eliminate certain benefits; limit salary increases, etc).

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Employer-sponsored retirement plans

Things to know

Subject to one exception in Qubec (discussed below), there is currently no legislative requirement for employers to establish or participate in any type of employer sponsored retirement plan for the benefit of their employees (i.e., it is a voluntary system). However, where employers establish retirement plans for their employees, the employer must comply with the governing legislative requirements.

Private pension and retirement savings arrangements can be divided between the broad categories set out below:

REGISTERED PENSION PLANS (RPP) RPPs are plans designed and administered to provide pension benefits to employees and to which the

employer is required to contribute.

RPPs must comply with federal or provincial pension standards legislation (as applicable), which imposes various requirements in respect of matters such as eligibility for membership, vesting, locking in, retirement age, forms of pension, funding, duties of plan sponsors and administrators, and pension plan investments.

To qualify for a preferential tax treatment, pension plans must also comply with the federal Income Tax Act (ITA). The ITA essentially limits the amount that may be contributed to a RPP on a tax-sheltered basis and limits the benefits that may be paid from a RPP.

OTHER REGISTERED RETIREMENT ARRANGEMENTS Other tax-assisted retirement savings arrangements that an employer may sponsor include a group

retirement savings plan (RRSP), a deferred profit sharing plan (DPSP) or a group tax-free savings account (TFSA). These plans are defined contribution in nature. Contributions are typically invested at the direction of the employees and the benefits payable are equal to the balance of the member's account. These plans are not subject to minimum standard legislation, but are regulated by the ITA.

USEFUL RESOURCES Government of Canada Registered Pension Plans Financial Services Commission of Ontario The Retirement Income System in Canada osler.com The Employee Benefits Landscape in Canada

RELATED TOPICS Hiring employees Public retirement income programs Group benefit (welfare) plans

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Employer-sponsored retirement plans

Another arrangement is a pooled registered pension plan (PRPP) (known as a voluntary retirement savings plan (VRSP) in Qubec), which is also a defined contribution arrangement, but the individual's assets are pooled. These plans are subject to their own minimum standards legislation.

An employer with at least 10 Qubec employees is required to join a VRSP if the employer does not offer a RPP, group RRSP or group TFSA. The employer is not, however, required to contribute to a VRSP.

UNREGISTERED RETIREMENT PLANS Supplemental plans may be established to allow employees to "top up" their pension benefits above the

ITA limits applicable to RPPs. They are not subject to minimum standards legislation. The plan may be classified as a retirement compensation arrangement under the ITA if funded and will be subject to particular tax requirements. Employers may also set up non-registered defined contribution plans for amounts in excess of what is allowed under the ITA limits. Contributions to these plans are not tax deductible and income earned in these plans is not tax exempt.

Things to do

Consider whether your retirement program is consistent with your business objectives, including as it relates to workforce recruitment and retention.

It is imperative to implement and regularly review the governance of your retirement plans to ensure that it establishes clear responsibilities and accountability for compliance with minimum standards legislation, the ITA and other laws and regulatory requirements applicable to private retirement plans.

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Group benefit (welfare) plans

Things to know

Canada has a universal health care system funded through general tax revenues. All Canadians are covered and receive medically necessary hospital and doctors' services without direct charges at the point of service.

Some services are not covered under the public health care plan, including prescription drugs outside hospitals, dental care, vision care, medical equipment and appliances, and the services of other health professionals such as physiotherapists.

While there is no legislative requirement to do so, many employers offer supplemental private health insurance to their employees to help cover some of the expenses that are not covered under the public health care plan.

Other welfare benefits offered by employers often include life insurance, accidental death and dismemberment insurance, long-term disability and short-term disability insurance. They may also include out-of-country medical coverage, employee assistance programs and other wellness programs.

The types and level of coverage provided under these various health and welfare plans varies widely among employers.

Employers often require employees to pay a portion of the cost of these plans, although the tax treatment of certain benefits received by an employee may be impacted by whether or not the benefit is paid for by the employer and/or by the employee.

Benefits may be provided on a fully insured basis (i.e., through an insurance provider, where premiums are paid to the insurer and the insurer is responsible for the provision of benefits) or on a self-insured basis (i.e., where the company operates the plan). In certain cases, legislation may require that certain benefits be provided on a fully insured basis.

USEFUL RESOURCES Government of Canada Canada's Health Care System osler.com The Employee Benefits Landscape

RELATED TOPICS Hiring employees Public retirement income programs Employer-sponsored retirement plans

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Group benefit (welfare) plans

In certain instances, employers may provide post-retirement health or life insurance benefits to certain or all of its employees. The cost of such benefits has risen sharply over the years and many employers have now taken steps to manage these post-retirement liabilities.

There are few legislative requirements that regulate the provision of benefits under these group benefit plans. However, both employment standards legislation (which requires the continuation of benefits during certain types of leaves) and human rights legislation (which forbids discrimination based on prohibited grounds) do apply.

Things to do

Regularly review your health and welfare benefit plans to ensure that the coverage made available is aligned with business objectives.

Consider whether appropriate cost containment measures are in place (e.g., for self-insured plans this could include obtaining stop-loss insurance; for fully-insured plans this could include modifications to coverage levels, deductibles etc.).

Implement procedures to ensure that any health and welfare benefit plans in place for employees comply with relevant legislation including employment standards legislation and human rights legislation.

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Leasing a place of business

Things to know

Most office, retail and industrial space in Canada is available only through a commercial lease. Most commercial lease transactions start with a binding offer to lease that sets out the most

important business terms; a non-binding letter of intent could also be used for this purpose, although it is less common. Commercial leases in Canada are typically on a fully net basis, which requires a tenant to pay basic rent plus a proportionate share of the realty taxes, insurance, utility and other maintenance charges for the building. In a retail lease, the tenant may also be required to pay a percentage of its sales as "percentage rent".

Things to do

DETERMINE YOUR SPACE REQUIREMENTS Leases generally have a term of five or ten years, so consider whether you need expansion

or contraction rights or a right of first refusal on other space in the building.

CONSIDER THE FINANCIAL OBLIGATIONS Determine if the entity doing business in Canada has a sufficient net worth to satisfy the lease

obligations or if an indemnity from a related company or other security might be necessary.

FIND A REAL ESTATE BROKER IN CANADA Consider leveraging your business relationship with your local real estate broker, if any, to see if they

have relationships with a broker located in Canada, or consult local advisors for recommendations -- a local broker can provide invaluable information on local market conditions and rental rates.

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USEFUL RESOURCES Government of Canada How to lease commercial real estate osler.com Negotiating leases 101: Implications

of deal terms and extensions

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Acquiring real estate

Things to know

Interests in land are generally held directly in fee simple (meaning absolute title to land, free of any other claims against the title, which one can sell or pass to another by will or inheritance) or by leases as leasehold interests.

Condominium or strata title ownership is also common throughout Canada.

All provinces maintain a system of public land titles registration whereby ownership can be verified and through which interests in land are registered.

Most commercial real estate transactions start with a non-binding letter of intent that sets out the most important business terms; a formal comprehensive agreement would follow containing all the necessary business terms, including representations and warranties and any conditions to be satisfied.

USEFUL RESOURCES

Government of Canada Buying commercial real estate

osler.com Canadian real estate law: The Legal Guide to

Real Estate 2018

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Acquiring real estate

Things to do

DETERMINE YOUR OWNERSHIP VEHICLE There are several legal structures available for investment in Canadian real estate, including a

general partnership, a limited partnership, co-ownership (commonly known as a "joint venture"), a corporation, a trust, personal ownership or any combination of the foregoing. The choice of an appropriate investment structure will be governed by factors such as tax planning requirements, liability issues and business considerations and each foreign investor's rules and regulations.

DUE DILIGENCE Once the Agreement of Purchase and Sale is signed, it is generally the responsibility of the

purchaser (usually through counsel) to conduct due diligence concerning the property being acquired. This includes title and zoning searches and a review of any leases and surveys of the property.

FIND A REAL ESTATE BROKER IN CANADA Consider leveraging your business relationship with your local real estate broker, if any, to see if they

have relationships with a broker located in Canada, or consult local advisors for recommendations -- a local broker can provide invaluable information on local market conditions and values.

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RELATED TOPICS Leasing a place of business Forming a Canadian subsidiary Filings and registrations Financing and banking arrangements Initial structuring and income tax

considerations Municipal land use planning and development Construction issues

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Municipal land use planning and development

Things to know

In Canada, land use planning is governed by provincial legislation (such as Ontario's Planning Act).

Municipal councils adopt land use plans and enact zoning by-laws to regulate land use planning and development within their jurisdiction.

Municipalities are responsible for preparing and implementing planning instruments such as:

{{ Official plans and official plan amendments setting out policies that will guide land use planning and development;

{{ Zoning by-laws and zoning by-law amendments to implement official plan policies and to restrict and control the use of land and buildings;

{{ Subdivision plans and land severances;

{{ Site plan approvals;

{{ Building and demolition permits.

Applications for planning and development approvals are made to municipalities. The specific planning approvals required will depend on the nature of the proposed development.

Prior to an application being considered by municipal council, most municipalities will require a planning review by municipal planning and other professional staff. A public meeting is also required at which time other community stakeholders can comment on planning applications and proposals.

Although there is deference to the planning decisions of municipal councils, in most jurisdictions there are limited appeal rights of municipal planning decisions to provincial planning tribunals.

USEFUL RESOURCES

Provincial ministries for municipal affairs Ontario Ministry of Municipal Affairs BC Ministry of Municipal Affairs & Housing Alberta Municipal Affairs Manitoba Municipal Relations Affaires municipales et Occupation du

territoire Qubec

Municipal planning Nova Scotia Land use planning Newfoundland and

Labrador Municipal land use planning -- PEI Guidelines for the Delivery of Planning

Services -- New Brunswick Community Planning, Land Use, and

Development -- Saskatchewan

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Municipal land use planning and development

Osler, Hoskin & Harcourt llp

Things to do

Identify the planning policies and zoning that apply to the particular parcel of land in the municipality in which you have an interest. Many municipalities post their official plan and zoning by-laws on-line.

Depending on the nature and complexity of your proposed development or development application, it is prudent to engage a qualified land use planner who can give you an independent opinion regarding the planning merits of your development application or proposal.

Applications for the required planning approvals will need to be made to the municipality in which the lands are located. Most municipalities will require planning application fees as well as documentation in support of the planning applications. Depending on the nature and scope of the planning application, it may need to be supported by: a planning justification report; engineering and servicing reports; traffic studies; environmental reports; development and landscape plans and other supporting documentation, and the appropriate experts may need to be retained.

It is usually prudent to arrange a preliminary meeting with municipal representatives such as the local municipal councilor and coordinating planner in order to explain the proposed development application and to identify issues that will require review or resolution.

USEFUL RESOURCES

osler.com Ontario planning process undergoes significant

changes: Bill 139 receives Royal Assent Ontario government proposes significant

overhaul to municipal planning approval and appeal process with Bill 139 Cross Canada land development update: Opportunities in a changing legislative landscape (Webinar)

RELATED TOPICS

Acquiring real estate Leasing a place of business Construction issues

Need more info?

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DOING BUSINESS IN CANADA

Construction issues

Things to know

Architectural and engineering professionals are provincially regulated, and both individuals and businesses must be licensed.

Licenses for General Contractors are generally not required, but provinces/territories generally require licensing for specialized trades or activities.

Non-resident businesses performing work in Canada are subject to a statutory withholding tax.

Canada has a "contract-based" approach to competitive procurement -- tendering and requests for proposals -- resulting in potential liabilities for bidders and bid-calling entities alike. This is applicable to both the private and public sectors.

Qubec is a civil law province, with unique requirements for procurement and contract matters, including the law of latent defects.

Standard-form design and construction contracts come from the Canadian Construction Documents Committee (CCDC) and the Royal Architectural Institute of Canada (RAIC). However, they tend to be modified by supplementary conditions or replaced entirely depending on the owner, industry, and the project.

Each province/territory has legislation that requires statutory holdbacks (the equivalent of a "retainage" in the U.S.) and creates lien rights. Some provinces have legislation creating trust rights.

Starting in 2019, Ontario is introducing U.K./U.S.-style "prompt payment" regimes along with a U.K.-style adjudication regime, and other jurisdictions in Canada may follow with similar initiatives.

The expected legalization of marijuana in Canada in 2018, and its provincial/territorial regulation, is expected to impose new challenges for the construction industry.

USEFUL RESOURCES

osler.com Construction Law in Canada: Top Ten Issues

to Consider Ontario government revamps Construction

Lien Act: What you need to know about prompt payment, mandatory adjudication, and more

RELATED TOPICS

Filings and registrations Hiring employees Initial structuring and income tax

considerations Doing business in Qubec Canadianizing commercial agreements Acquiring real estate Municipal land use planning and

development

DOING BUSINESS IN CANADA

Construction issues

Things to do

Identify key provinces/territories of interest, and understand the applicable licensing and registration requirements.

Develop a corporate structure for the contracting entity (e.g. branch or subsidiary), including consideration of non-residency tax issues, and how much and how regularly work will be performed in Canada.

Determine what contracts you are expected to enter into and want to use in Canada, and "Canadianize" as necessary for the province/territory at issue.

Osler, Hoskin & Harcourt llp

Need more info?

Our Construction team can help. Find out more at osler.com/construction

DOING BUSINESS IN CANADA

Retaining intellectual property in what you develop

Things to know

CANADA IS DIFFERENT Important differences exist between intellectual property (IP) rules in Canada and elsewhere. Key points to remember as between Canada and the U.S. include the following:

Canada does not have a "work for hire" regime, making it critical to localize IP ownership clauses in agreements with employees, contractors and service providers.

Canada's "fair dealing" exceptions to infringement of copyright are different from "fair use" principles in the U.S. and may not be available in similar circumstances.

It is necessary in Canada to have a waiver of moral rights signed by each person involved in the creation of a work protected by copyright.

OWNERSHIP The rules for ownership of IP depend on the type of IP:

For copyright, in most circumstances, an employer is deemed to own a work created by an employee, but an independent contractor or service provider is deemed to own a work that it creates (subject to an override in a written contract).

For patent, the employee owns their invention except in circumstances where the company is the intended owner or there is an override in a written employment or services contract.

IP created by more than one person or entity will be jointly owned, unless otherwise agreed; joint ownership can create challenges in decision-making regarding how IP rights are prosecuted, maintained and enforced and how profits are shared.

USEFUL RESOURCES

Government of Canada Basics of IP IP for business Copyright guide Patent guide Policy on IP in government procurement

osler.com IP 101: Protecting your ideas your way Intellectual Property Enforcement in the

Digital World

DOING BUSINESS IN CANADA

Retaining intellectual property in what you develop

Things to do

EMPLOYMENT RELATIONSHIPS Address intellectual property (IP) ownership in a written agreement with each employee. Key concepts to cover include: No incorporation of previously created or third-party IP, such as work done during prior studies

or employment, into company IP without clear permission Assignment to employer of all IP generated by employee in the course of employment Waiver of moral rights by employee Commitment of employee to take steps required by employer to register, maintain, protect

and enforce its IP

AGREEMENTS WITH CONTRACTORS AND SERVICE PROVIDERS Address IP ownership in a written agreement with each contractor or service provider. Key concepts to cover include the ones applicable to employment contracts (see above), plus rules regarding each party's rights with respect to: Background IP owned by each party before the arrangement IP generated within the arrangement IP that may be developed following the arrangement

AGREEMENTS WITH CUSTOMERS Where commercially feasible, address licence rights and IP ownership in agreements with customers. Key concepts to cover include: Retention of ownership of IP by you, particularly in any contract with the government Restrictions on use, distribution, sublicensing and assignment

Osler, Hoskin & Harcourt llp

RELATED TOPICS Registering your trademarks Registering your copyright Applying for a patent Registering your industrial designs

and integrated circuits Registering a .CA domain name Employment agreements Protecting your trade secrets

Need more info?

Our Intellectual Property team can help. Find out more at osler.com/IP

DOING BUSINESS IN CANADA

Registering your trademarks

Things to know

REGISTRATION RIGHTS A Canadian trademark registration will give you the exclusive right to use your mark in association

with your registered products or services across Canada, and the right to exclude others from using confusingly similar marks.

A registration expires 15 years from the registration date but can be renewed for successive terms for as long as the trademark is in use in Canada.

When amendments to the Trademarks Act come into force (likely in 2019), the duration of a registration will be reduced to 10 years. These amendments will also extend trademarks registrations beyond words, symbols and designs to include additional types of marks, such as scents, tastes and textures.

USEFUL RESOURCES

Government of Canada Understanding the basics of IP IP for business A guide to trademarks Canadian Intellectual Property Office

osler.com IP 101: Protecting your ideas your way

DOING BUSINESS IN CANADA

Registering your trademarks

Things to do

DEVELOP A REGISTRATION STRATEGY FOR CANADA Undertake a review of your trademark portfolio and assess the costs and benefits of applying for

Canadian registrations on existing or newly developed marks.

REGISTERING A TRADEMARK A trademark application may be filed electronically with the Canadian Intellectual Property Office

(CIPO) on its website. The application sets out, among other things, the applicant's name and address, the trademark, and the goods and services with which the mark will be used in Canada. If the applicant does not (yet) have an office or place of business in Canada, a representative for service in Canada must be appointed for the purpose of receiving correspondence from CIPO. Because the application is examined by CIPO in both form and substance, it is advisable to engage a registered Canadian trademark agent to prepare and file the application and assist in the application process. A registered trademark agent may be a law firm, a lawyer, or a non-lawyer professional, and may also act as a representative for service. CIPO maintains a list of registered trademark agents on its website. File applications to register your trademarks in Canada before starting to sell products or provide services in Canada (doing so will minimize the possibility that another business, observing your use of the marks elsewhere, will attempt to register the same marks first in Canada and preclude registrations by you).

Osler, Hoskin & Harcourt llp

RELATED TOPICS Retaining intellectual property in what

you develop Choosing, registering and protecting your

corporate name Registering a .CA domain name Applying for a patent Registering your copyright Registering your industrial designs

and integrated circuits Protecting your trade secrets

Need more info?

Our Intellectual Property team can help. Find out more at osler.com/IP

DOING BUSINESS IN CANADA

Applying for a patent

Things to know

A Canadian patent gives the patent holder the exclusive right to make, use and sell the patented invention.

A patent generally expires 20 years from the filing date of the application. Canadian patents are granted on a "first-to-file" basis, not "first-to-invent" this means that

it is essential to prepare and file a patent application at the earliest opportunity. For an invention to be patentable in Canada, it must be:

{{ new (i.e., not already publicly disclosed); {{ useful (i.e., functional and operative); and {{ not obvious to someone skilled in the art (i.e., inventive).

USEFUL RESOURCES

Government of Canada Understanding the basics of IP IP for business A guide to patents Canadian Intellectual Property Office

osler.com IP 101: Protecting your ideas your way

DOING BUSINESS IN CANADA

Applying for a patent

Things to do

DEVELOP A PATENT STRATEGY FOR CANADA Undertake a review of your patent portfolio and assess the costs and benefits of applying for Canadian

patents on existing or newly developed inventions.

APPLY FOR A PATENT A patent application may be filed electronically with the Canadian Intellectual Property Office (CIPO)

on its website. The application sets out, among other things, the applicant's name and address, the inventor(s), drawings for the invention, and specifications and claims to the invention. Because the application is examined by CIPO in both form and substance and because of the complexity of patenting an invention, it is customary (and indeed recommended) to engage a registered Canadian patent agent to prepare and file the application and assist in the application process. A registered patent agent may be a law firm, a lawyer, or a non-lawyer professional. CIPO maintains a list of registered patent agents on its website. If you have filed a patent application in a member country of the Paris Convention or the WTO, and you are considering exploiting the same invention in Canada, file an application for the invention in Canada within 1 year of the filing date of that earlier application (to claim the benefit of the earlier filing date for the Canadian application).

Osler, Hoskin & Harcourt llp

RELATED TOPICS Retaining intellectual property in what

you develop Registering a .CA domain name Registering your trademarks Registering your copyright Registering your industrial designs

and integrated circuits Protecting your trade secrets

Need more info?

Our Intellectual Property team can help. Find out more at osler.com/IP

DOING BUSINESS IN CANADA

Registering your copyright

Things to know

Although registration of copyright is not necessary, but registration provides presumptions that are useful in the event of litigation.

The Copyright Act protects moral rights of authors, which generally include the right to the integrity of the work, the right of attribution, and the right to remain anonymous. Moral rights are not assignable and can be waived only by the author.

USEFUL RESOURCES

Government of Canada Understanding the basics of IP IP for business A guide to copyright Canadian Intellectual Property Office

osler.com IP 101: Protecting your ideas your way

DOING BUSINESS IN CANADA

Registering your copyright

Things to do

When you suspect that someone has infringed your copyright, consider filing an application to register the copyright before starting a lawsuit to benefit from useful evidentiary presumptions provided by the registration.

An application to register copyright may be filed electronically with the Canadian Intellectual Property Office (CIPO) on its website. The application sets out, among other things, the applicant's name and address, the title of the work, the category of work (e.g. literary, dramatic, etc.), the author(s), and the date and country of first publication if the work has been published. It is not necessary to submit a copy of the work with the application.

CIPO only conducts a cursory examination of the application. If the application meets the formal requirements, registration typically issues within days of filing the application. Although it is not necessary to engage a legal professional to assist in the application process, it is advisable to obtain legal advice when preparing the application.

Have a waiver of moral rights signed by each person involved in the creation of a work protected by copyright.

Osler, Hoskin & Harcourt llp

RELATED TOPICS Retaining the intellectual property in what

you develop Registering your trademarks Applying for a patent Registering your industrial designs and

integrated circuits Registering a .CA domain name Protecting your trade secrets

Need more info?

Our Intellectual Property team can help. Find out more at osler.com/IP

DOING BUSINESS IN CANADA

Registering your industrial designs and integrated circuits

Things to know

INDUSTRIAL DESIGNS Registration gives the registrant the exclusive right to manufacture, import, sell and rent any article in

respect of which a design is registered and to which the design (or a design not differing substantially from the registered design) has been applied.

An aesthetic shape, configuration, pattern or ornament of useful objects or articles may be registered as an industrial design.

A registration expires 10 years from the registration date.

INTEGRATED CIRCUITS Registration protects the topography, or three-dimensional layout or configuration of electronic

circuits, in integrated semiconductor chips and provides the exclusive right to reproduce the topography, manufacture integrated circuit products that incorporate the topography, and import or commercially exploit (i.e., sell and lease) the topography or integrated circuit products that incorporate the topography.

A registration expires after 10 years from the application filing date or when the topography was first commercially exploited, whichever comes first.

USEFUL RESOURCES

Government of Canada Understanding the basics of IP IP for business A guide to industrial designs A guide to integrated circuit topographies Canadian Intellectual Property Office

osler.com IP 101: Protecting your ideas your way

DOING BUSINESS IN CANADA

Registering your industrial designs and integrated circuits

Things to do

DEVELOP A REGISTRATION STRATEGY FOR CANADA Undertake a review of your industrial designs and integrated circuits and assess the costs

and benefits of applying for registrations in Canada.

REGISTRATIONS If you have filed an industrial design application in a member country of the Paris Convention or the

WTO, and you are considering exploiting the same design in Canada, file an application for the design in Canada within 6 month of the filing date of that earlier application (to claim the benefit of the earlier filing date for the Canadian application). If you have already published the design anywhere in the world, file the application to register the design in Canada within 1 year of the publication date. An application to register an industrial design may be filed electronically with the Canadian Intellectual Property Office (CIPO) on its website. The application sets out, among other things, the applicant's name and address, a description of the design, and drawings of the design. An application to register a topography must be filed with CIPO in hardcopy. The application sets out, among other things, the applicant's name and address, the date and place of first commercial exploitation if applicable, drawings/photographs of the topography, and a description of the topography's nature or function. If the industrial design or topography applicant does not (yet) have an office or place of business in Canada, a representative for service in Canada must be appointed for the purpose of receiving correspondence from CIPO. It is customary to seek legal advice and/or retain legal professionals to prepare and file the application and assist in the application process.

Osler, Hoskin & Harcourt llp

RELATED TOPICS Retaining intellectual property in what

you develop Registering your trademarks Applying for a patent Registering your copyright Registering a .CA domain name Protecting your trade secrets

Need more info?

Our Intellectual Property team can help. Find out more at osler.com/IP

DOING BUSINESS IN CANADA

Protecting your trade secrets

Things to know

TRADE SECRETS Trade secrets are a form of intellectual property.

A broad range of information can be considered trade secrets, including for example formulas, processes, designs, production methods, customer lists and business plans.

Information will only be protected by trade secret if it is confidential (known to relatively few people and not publicly disclosed) and if the holders of the trade secret took reasonable steps to maintain its secrecy.

Trade secrets must also have economic value, providing a competitive advantage or having industrial or commercial application.

There is no set expiry date for trade secret protection the information will be protected for as long as it remains a secret.

ENFORCEMENT While the U.S. has both federal and state trade secret legislation, Canada does not protect trade secret

rights under statute or through any formal registration process.

Trade secrets are protected in Canada by contract or by tort where a duty of confidence or fiduciary duty is owed by a recipient to a discloser of confidential business information.

Misappropriating confidential information can lead to criminal sanctions for fraud. Additionally, improperly disclosing trade secrets is economic espionage under the federal Security of Information Act if done in connection with a foreign economic entity and if resulting in damage to Canada's economy, security or international relations.

USEFUL RESOURCES

Government of Canada Understanding the basics of IP IP for business What is a trade secret? Canadian Intellectual Property Office

World Intellectual Property Organization What is a trade secret?

osler.com IP 101: Protecting your ideas your way

DOING BUSINESS IN CANADA

Protecting your trade secrets

Things to do

DEVELOP POLICIES AND SYSTEMS TO PROTECT TRADE SECRETS Keep an updated inventory of your trade secrets and other intellectual property. Store trade secrets securely, locking up tangible information and providing appropriate protection for

computer-based systems. Limit access to trade secrets on a "need to know" basis. Require workers to comply with policies governing confidentiality and trade secrets, including at the

start of employment and during exit interviews.

ENTER INTO APPROPRIATE AGREEMENTS WITH EMPLOYEES, CONTRACTORS AND THIRD PARTIES Enter into clear agreements with employees and contractors governing use and ownership of company

confidential information. Minimize external disclosure of confidential business information by segregating confidential and

non-confidential information, and require third-parties to sign appropriate non-disclosure agreements if confidential information must be shared.

Osler, Hoskin & Harcourt llp

RELATED TOPICS Retaining intellectual property in what you

develop Registering your trademarks Applying for a patent Registering your copyright Registering your industrial designs and

integrated circuits

Need more info?

Our Intellectual Property team can help. Find out more at osler.com/IP

DOING BUSINESS IN CANADA

Registering a .CA domain name

Things to know

Many foreign companies use a .CA domain name to build goodwill and target consumers in Canada.

All .CA domain names must be registered by individuals or companies that meet "Canadian Presence Requirements" -- even if the domain name is being used only to re-direct internet traffic to another URL.

Options for meeting the Canadian Presence Requirements include being:

{{ A federally or provincially incorporated company (including a Canadian subsidiary of a foreign entity)

{{ A Canadian citizen or permanent resident of Canada

{{ The holder of a trademark registered in Canada (but only where the domain name consists of or includes the exact word component of the registered trademark)

You can't assume that because you have a registered trademark or have registered a business name, another person would be prevented from registering a .CA domain name that includes the same mark or name.

A .CA domain name can be registered for a term of one to ten years, and can be renewed for subsequent terms indefinitely as long as the registrant continues to meet the Canadian Presence Requirements.

USEFUL RESOURCES

Canadian Internet Registration Authority Canadian Presence Requirements Checking Domain Name Availability Finding a Registrar Registering Your Domain Name

DOING BUSINESS IN CANADA

Registering a .CA domain name

Things to do

CHECK AVAILABILITY You can find out if a domain name is available by using the search function provided by the Canadian

Internet Registration Authority (CIRA).

CHOOSE A REGISTRAR All .CA domain names are registered through online retailers called Registrars -- there are more than

150+ CIRA-certified Registrars to choose from.

REGISTER YOUR DOMAIN NAME Because CIRA and Registrars only communicate (including for renewal notices) with the registrant

and administrative contacts provided during the registration process, think twice before letting a third party, such as a marketing agency, register a domain name on your behalf and always ensure that registration information is up to date.

Osler, Hoskin & Harcourt llp

RELATED TOPICS Registering your trademarks Choosing, registering and protecting

your corporate name

Need more info?

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Consumer privacy

Things to know

Canada broadly regulates the collection, use and disclosure of personal information in the course of commercial activity.

Canada's privacy laws apply to organizations collecting personal information of Canadian residents, even if those organizations are located outside of Canada.

Personal information is defined to cover "information about an identifiable individual", regardless of whether the information is publicly available.

Subject to exceptions, consent of the individual is required for any collection, use or disclosure of personal information.

Even with consent, any collection, use or disclosure of personal information must meet a reasonable person test.

Additional fair information principles reflected in Canadian privacy laws include: limiting collection, limiting use, disclosure and retention, accuracy, openness, individual access and challenging compliance.

Canada's data privacy regulators take an active approach to enforcement.

Things to do

Localize your privacy policy. Compare your current privacy practices (including notice and consent processes)

to Canadian requirements. Build privacy into the design of your products, services and business processes. Ensure that you have documented internal policies and procedures that comply with privacy

commissioner "accountability" guidance, including for responding to a data breach.

DOING BUSINESS IN CANADA

USEFUL RESOURCES Privacy toolkit for businesses from the Office

of the Privacy Commissioner of Canada AccessPrivacy by Osler osler.com Batten down the hatches: The GDPR wind is

about to blow

RELATED TOPICS Data location Mobile app privacy Telemarketing Electronic messaging Online behavioural / targeted advertising Human rights in the workplace and privacy

Need more info?

Osler's Privacy team can help. Find out more at osler.com/dataprivacy

Data location

Things to know

Private sector privacy laws permit organizations in Canada to transfer personal information to another jurisdiction for processing, but does impose conditions.

Public sector privacy laws in some provinces (British Columbia and Nova Scotia) prohibit personal information in the custody or control of public bodies from being stored or accessed outside of Canada, subject to exceptions.

In some circumstances, health information laws prohibit personal information from being disclosed outside of a province or Canada.

Things to do

Before transferring personal information, assess the risks to the integrity, security and confidentiality of the data outside of Canada this may require avoiding transfers to certain countries or transferring sensitive information.

Obtain contractual commitments from any service provider (including affiliated companies) so that the personal information will have comparable protections to the protections in Canada.

Inform individuals that their information may be sent to another country and may be accessed by the courts, law enforcement and national security authorities under local laws (which may be different than the laws in Canada).

Ensure that you do not store or access personal information (e.g., when providing a digital or cloud service) on behalf of a public body, hospital or health provider without considering how geographic restrictions found in Canadian legislation may apply.

USEFUL RESOURCES Guidelines for Processing Personal Data

Across Borders

RELATED TOPICS Consumer privacy Mobile app privacy Human rights in the workplace and privacy

Need more info?

Osler's Privacy team can help. Find out more at osler.com/dataprivacy

DOING BUSINESS IN CANADA

Online behavioural / targeted advertising

Things to know

Canadian privacy regulators take the position that the information involved in tailoring ads for users based on their online activities or contact information generally constitutes personal information.

Opt-out consent for online behavioural advertising (OBA) is generally considered reasonable, provided certain conditions are met.

Things to do

Provide notice to individuals at the time or before the OBA data flow takes place in a manner that is clear and understandable using communication methods such as online banners, layered approaches, and interactive tools.

Provide information about the various parties involved in online behavioural advertising. Ensure individuals are able to easily opt-out. Ensure the opt-out takes effect immediately and is persistent. Do not collect or use, to the extent practicable, sensitive personal information. Destroy personal information as soon as possible or effectively de-identify it. Ensure that your practices comply with the relevant guidance and decisions of Canadian

privacy regulators.

USEFUL RESOURCES Privacy commissioner guidance Digital Advertising Alliance of Canada

RELATED TOPICS Advertising to Canadians Electronic messaging Telemarketing Consumer privacy

Need more info?

Osler's Privacy team can help. Find out more at osler.com/dataprivacy

DOING BUSINESS IN CANADA

Mobile app privacy

Things to know

Canadian privacy laws apply to the collection, use and disclosure of personal information through mobile apps.

Privacy regulators have issued detailed guidance on how they expect app developers to overcome the challenges of small mobile device screens and the speed of the mobile app development cycle.

Mobile app developers have been targeted in compliance sweeps by regulators.

Things to do

Build privacy (including compliance with regulatory guidance) into the design of your app. Use layered, just-in-time notices, and avoid relying on disclosures in your privacy policy. Tell potential users what personal information will be collected and why, where it will be stored

(on the device or elsewhere), who it will be shared with and why, how long you will keep it, and any other issues that will affect user privacy. Avoid collecting location information without express consent. Avoid collecting unique device identifiers not essential to the functioning of the app. Review the use of cross-app identifiers for compliance with online advertising requirements.

USEFUL RESOURCES Government of Canada Data privacy regulator guidance on

mobile apps

RELATED TOPICS Consumer privacy Data location Computer program rules Online behavioural / targeted advertising

Need more info?

Osler's Privacy team can help. Find out more at osler.com/dataprivacy

DOING BUSINESS IN CANADA

Electronic messaging

Things to know

Canada's Anti-Spam Law (known as CASL) is likely the most comprehensive e-messaging law in the world.

CASL applies to "commercial electronic messages" (CEM), which is defined very broadly to include almost all email, SMS, instant messaging and at least some social media communications sent for a commercial purpose.

CASL applies to messages received in Canada (even when the sender is outside Canada) and messages sent from Canada.

Penalties for non-compliance include fines of up to CAD $10,000,000 per violation (e.g., per message).

Things to do

Establish which lawful authority (such as consent, an exemption to consent or a full exemption) can be used to send a CEM to Canadian recipients.

If requesting express consent, ensure that your request complies with CASL's prescriptive form and content rules.

Ensure that the content of any regulated message complies with CASL's disclosure and unsubscribe requirements.

Implement a corporate compliance plan. Honour any unsubscribe request without delay, but in any event, no later than 10 business days

after receiving it. Document your approach to compliance.

DOING BUSINESS IN CANADA

USEFUL RESOURCES Canadian Radio-television and Telecommunications Commission Canada's Anti-Spam Legislation Frequently asked questions Agreements and guidelines osler.com CASL compliance: More than spam.

Understanding Canada's anti-spam law

RELATED TOPICS Online behavioural / targeted advertising Telemarketing Advertising to Canadians Consumer privacy

Need more info?

Osler's Privacy team can help. Find out more at osler.com/dataprivacy

Telemarketing

Things to know

The Canadian Radio-television and Telecommunications Commission's (CRTC) Unsolicited Telecommunications Rules: {{ restrict which consumer phone numbers telemarketers can contact for solicitation purposes. {{ restrict calling hours. {{ prescribe information that must be disclosed. {{ restrict the use of Automatic Dialing-Announcing Devices (ADADs). {{ impose record-keeping obligations.

Active enforcement by the CRTC, including maximum fines of up to CAD $15,000 per violation (e.g. per call), make vigilant compliance critical.

The Canadian Common Short Code Application Guidelines set out the telecommunications industry's requirements for short code services.

There are licensing requirements (and additional operational rules) applicable to call centres in the provinces of British Columbia and Manitoba.

Things to do

Determine whether registration with the CRTC is required, and if so, register. Determine whether your telemarketing activities require scrubbing against the Do Not Call List

and the payment of ongoing fees, or whether they are exempt. Ensure that any text message-based advertising and scripts comply with the Canadian Common

Short Code Guidelines. For text messages, consider what lawful authority you have to send the message and how the strict

disclosure and unsubscribe requirements will be met under Canada's Anti-Spam Legislation.

DOING BUSINESS IN CANADA

USEFUL RESOURCES CRTC Unsolicited Telecommunications Rules Canadian Common Short Code

Application Guidelines

RELATED TOPICS Electronic messaging Online behavioural / targeted advertising Advertising to Canadians Consumer privacy

Need more info?

Osler's Privacy team can help. Find out more at osler.com/dataprivacy

Computer program rules

Things to know

Computer program provisions in Canada's Anti-Spam Law (known as CASL) impose express (opt-in) consent rules on the installation of a computer program (including updates) another person's laptop, smartphone, desktop, gaming console or other computing device.

It is prohibited for a website to automatically install software on a visitor's computer without getting consent, or for software to be updated without first obtaining consent.

The consent rules apply regardless of whether the program is installed for a malicious or fraudulent purpose.

Regulatory guidance suggests that self-installed software (e.g., a download from an app store) is not covered under CASL although consent is needed for software that is not brought to the attention of the consumer prior to installation.

Penalties for non-compliance include fines of up to CAD $10 million per violation.

Things to do

Consider whether Canada's Anti-Spam Law (CASL) applies in your situation and whether you can rely on an exception to the consent rules.

If requesting express consent, ensure that your request complies with CASL's prescriptive notice rules (which include setting out a description in general terms of the functions and purpose of the computer program to be installed, a statement that consent may be withdrawn, the purpose/scope of the consent, and prescribed identity and contact information) and regulator guidance.

Consider whether your program will trigger "written acknowledgement" rules applicable to certain computer functions that you know and intend to be contrary to reasonable expectations of the owner or authorized user of the device.

DOING BUSINESS IN CANADA

USEFUL RESOURCES Government of Canada Regulator's CASL website Regulator guidance on computer

program installations Regulator's guidance on toggling/consent Regulator's guidance on CASL regulations osler.com CASL's computer program rules cover much

more than spyware

RELATED TOPICS Electronic messaging Mobile app privacy Consumer privacy

Need more info?

Osler's Privacy team can help. Find out more at osler.com/dataprivacy

Canada's tax system

Things to know

Canada's tax system is largely governed by the federal Income Tax Act and its regulations, as well by the sales tax, corporate tax and other laws of the provinces and territories. Residents of Canada are subject to tax on their worldwide income, while non-residents of Canada are generally subject to tax only on their income from Canadian sources.

A non-resident who, in a particular taxation year, was employed in Canada or carried on a business in Canada, is liable to pay income tax on the non-resident's taxable income earned in Canada. Also, the disposition of "taxable Canadian property" may result in a non-resident being subject to tax in Canada. Provincial taxes are also payable by a non-resident on taxable income earned in a province where the non -resident carries on business through a permanent establishment located in that province.

A corporation will generally be resident in Canada if its "central management and control" is located in Canada (e.g., if the corporation's board of directors meets in Canada). In addition, generally a corporation that was incorporated in Canada after April 26, 1965 is deemed to be resident in Canada for the purposes of the Income Tax Act.

Income earned by a non-resident that is not subject to ordinary income tax may still be subject to a withholding tax at a rate of 25% (unless reduced or eliminated by an applicable tax treaty) on certain Canadian source income. This includes management fees, interest, dividends, rent royalties and some distributions from trusts. An amendment to the Income Tax Act eliminates withholding tax on most interest payments paid to persons dealing at arm's length with the payer.

Canada has entered into over 85 income tax treaties with other jurisdictions. These tax treaties generally provide that the business profits of a non-resident of Canada that is a resident of the other jurisdiction are not subject to tax under the Income Tax Act, except to the extent that such profits are attributable to a permanent establishment (i.e., a fixed place of business) of the non-resident in Canada. These tax treaties also usually reduce both the withholding tax rate imposed under the Income Tax Act and the branch-profits tax rate.

USEFUL RESOURCES Canada Revenue Agency Department of Finance Income Tax Act

RELATED TOPICS Initial structuring and income

tax considerations Branch of a foreign corporation vs.

Canadian subsidiary Commodity taxes Thin-capitalization rules Branch profits tax

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Canada's tax system

Amendments to the Canada-U.S. Tax Convention eliminate withholding tax on almost all interest, including interest paid between related persons. In addition, these amendments address "treaty shopping" by ensuring that treaty benefits are only available to residents of Canada or the U.S. that satisfy certain tests. The provinces generally adhere to (although they are not bound by) the provisions of the treaties. The Income Tax Act deems related persons to not deal with each other at arm's length; whether unrelated persons deal with each other at arm's length is a question of fact . Under the transfer pricing rules, a Canadian taxpayer and a non-arm's length non-resident must conduct their transactions in a manner similar to that which would have applied had the parties been dealing at arm's length. If the terms and conditions of the non-arm's length transaction differ from those that would have prevailed between arm's length person s, the rules provide that the terms and conditions may be adjusted to reflect those that would have existed had the parties been dealing at arm's length. The Income Tax Act's general anti-avoidance rule allows the re-characterization of transactions and amounts in certain circumstances where taxpayers have entered into tax-motivated transactions that result in a misuse or abuse of the provisions of the Income Tax Act.

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DOING BUSINESS IN CANADA

Branch profits tax

Things to know

The branch profits tax applies to foreign corporations carrying on business in Canada through a "branch", and is intended to replicate the withholding tax that would have been due had a Canadian subsidiary paid its profits to its non-resident parent in the form of a dividend.

A 25% tax is imposed on the after-tax income that non-resident corporations earn in Canada, to the extent that such earnings are not reinvested in the Canadian business. The 25% rate may be reduced under a tax treaty between Canada and the country of residence of the foreign corporation. For example, under the Canada-US tax treaty, the rate of branch profits tax is reduced to 5%.

Some of Canada's tax treaties, such as the Canada-US tax treaty, exempt the first $500,000 of a nonresident corporation's income from the branch profits tax.

The amount reinvested in Canada is generally determined with reference to the non-resident corporation's cost amount of property used in its Canadian business.

The branch profits tax does not apply to a corporation whose principal business was transportation, communication, or mining iron ore in Canada, and special rules apply to non-resident insurers.

Using a Canadian subsidiary may be preferable if the Canadian business is expected to generate profits in the near term.

Using a Canadian branch may be preferable if the Canadian business is expected to incur losses in the near term, although this may depend on the tax laws of the parent jurisdiction.

Things to do

When establishing a business in Canada, determine whether using a Canadian branch or a Canadian subsidiary is preferred. Consult a tax advisor, if necessary.

If a non-resident corporation has a Canadian branch, any surplus funds of the branch that are not needed in the home country can be reinvested in the Canadian business in order to reduce the branch profits tax.

DOING BUSINESS IN CANADA

USEFUL RESOURCES IT-137R3: Additional tax on certain corporations

carrying on business in Canada (Archived)

RELATED TOPICS Initial structuring and income tax

considerations Thin-capitalization rules Branch of a foreign corporation vs.

Canadian subsidiary Forming a Canadian subsidiary Canada's tax system

Need more info?

Osler's Tax Group can help. Find out more at osler.com/tax

Thin-capitalization rules

Things to know

Thin-capitalization rules restrict the ability of Canadian corporations and trusts to deduct interest expense on debt owing to certain related non-residents. The thin-capitalization rules also apply to Canadian branches of foreign corporations.

Generally, thin-capitalization restrictions apply if the non-resident owns 25% or more of the shares of the debtor corporation (by vote or value) or 25% or more of the interests in the debtor trust (by value).

Interest deduction will be limited proportionally if a debtor's outstanding debts to related nonresidents exceed 1.5 times the debtor's equity.

Any non-deductible "excess" interest is treated as a dividend for withholding tax purposes, and would trigger withholding tax at a rate of 25% subject to reductions under an applicable tax treaty.

Specific rules exist to address, among other things, back-to-back loan arrangements and borrowings by partnerships.

Things to do

Keep the thin-capitalization rules in mind when planning how to finance your Canadian subsidiary and determining how much equity and how much debt to contribute.

The intra-group debt-to-equity ratio of Canadian members of a corporate group should be monitored periodically to ensure compliance with the thin-capitalization rules.

USEFUL RESOURCES

IT-59R3: Interest on debts owing to specified non-residents (thin-capitalization) (Archived)

RELATED TOPICS

Initial structuring and income tax considerations

Forming a Canadian subsidiary Branch profits tax Branch of a foreign corporation vs.

Canadian subsidiary

Need more info?

Our Tax Group can help. Find out more at osler.com/tax

DOING BUSINESS IN CANADA

Branch of a foreign corporation vs. Canadian subsidiary

Things to know

One of the most important considerations for a non-resident is whether to incorporate a Canadian subsidiary or to establish a branch operation.

A Canadian subsidiary of a non-resident corporation will be considered a resident of Canada for the purposes of the Income Tax Act and will be subject to Canadian income tax on its worldwide income. Under Canada's domestic rules, there is no withholding tax on non-participating interest paid to arm's length persons, and under the Canada-U.S. Income Tax Convention, withholding tax on arm's length or non-arm's length on-participating interest paid to U.S. persons is generally nil.

Since a Canadian subsidiary is a Canadian corporation, it is not subject to branch profits tax; however, upon the repatriation of funds by the Canadian subsidiary to the non-resident corporation by way of dividend, a 25% withholding tax is payable, subject to reduction by an applicable tax treaty.

The thin-capitalization rules can disallow a deduction for interest payable by a Canadian subsidiary on debts owing to "specified non-resident persons" when such debts exceed the subsidiary's equity by a ratio of 1.5:1.

Subject to treaty relief, a Canadian subsidiary must withhold tax on several types of payments to non-residents, including dividends, interest paid to non-arm's length parties, participating interest, certain management or administration fees and rentals, royalties and similar payments.

A non-resident corporation carrying on business in Canada through a Canadian branch is liable for income tax on its Canadian-source business income at the same rates that apply to Canadian residents.

In addition to federal and provincial income taxes, a non-resident corporation (NRC) carrying on business in Canada will be subject to the so-called "branch profits tax" which is intended to approximate the withholding tax that would have been paid on taxable dividends from a Canadian resident subsidiary if the non-resident corporation had incorporated a Canadian subsidiary to carry on business in Canada, rather than using a branch. Under the Income Tax Act, the branch profits tax is generally levied at a rate of 25% (which may be reduced under certain tax treaties) on the profits of the branch, after Canadian taxes and an allowance for investment in Canada.

DOING BUSINESS IN CANADA

USEFUL RESOURCES Government of Canada Is incorporation right for you? Name a corporation Order a Nuans report

RELATED DBIC TOPICS Initial structuring and income tax

considerations Canada's tax system Forming a Canadian subsidiary

Need more info?

Branch of a foreign corporation vs. Canadian subsidiary

The Income Tax Act requires a non-resident taxpayer that carries on business in Canada to calculate income or loss from its Canadian business. Expenses incurred exclusively and directly for the Canadian branch should be deductible in computing the income of the branch. The "thin-capitalization" rules have been extended to apply to non-resident corporations carrying on business in Canada. Canadian non-resident withholding tax generally only applies to payments made by residents of Canada to non-residents of Canada. However, a non-resident of Canada who carries on a business though a branch in Canada may be deemed, for purposes of the withholding tax rules, to be resident in Canada; this means that certain payments made by the non-resident to another non-resident may be subject to Canadian withholding tax, unless such tax is reduced by an applicable tax treaty. Under the ITA, a branch generally may be incorporated without incurring immediate significant income tax or branch tax liability.

Osler, Hoskin & Harcourt llp

DOING BUSINESS IN CANADA

Lobbying in Canada

Things to know

Canada has lobbyist registration requirements at the federal, provincial and, in some cases, municipal levels.

Lobbying typically encompasses communications with public officials regarding the making, developing or amending of legislative proposals, regulations, policies or programs, or the awarding of government grants, contributions or other financial benefits such as government contracts.

There are generally two types of lobbyists: consultant lobbyists and in-house lobbyists.

{{ Consultant lobbyists are hired by a corporation or organization to communicate with public officials on behalf of the corporation or organization.

{{ In-house lobbyists communicate with public office holders on behalf of the corporation or the organization that employs them.

A corporation or organization with one or more in-house lobbyists may be required to register as a lobbyist in the applicable jurisdiction.

Lobbyist registrations require periodic updates and renewals, including pro-active reports on certain changes in circumstances.

Failure to comply with applicable lobbying registration requirements may result in prohibitions from lobbying activities and/or fines.

USEFUL RESOURCES

Office of the Commissioner of Lobbying of Canada

Office of the Integrity Commissioner (Ontario)

Office of the Lobbyist Registrar (Toronto)

DOING BUSINESS IN CANADA

Lobbying in Canada

Things to do

Determine whether your corporation or organization engages in any lobbying activities in Canadian jurisdictions.

Ensure your corporation or organization's lobbyist registrations are complete and up to date, and that there is a procedure in place for determining when pro-active updates to registrations are required.

Ensure employees engaged in lobbying activities are familiar with the applicable codes of conduct and rules regarding conflicts of interest.

Osler, Hoskin & Harcourt llp

RELATED TOPICS Filings and registrations Regulated industries

Need more info?

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Insolvency and restructuring in Canada

Things to know

Canada's insolvency and restructuring regime consists primarily of two statutes: (1) the Companies' Creditors Arrangement Act (CCAA), and (2) the Bankruptcy & Insolvency Act (BIA)

{{ Both statutes provide for restructurings similar to Chapter 11 of the U.S. Bankruptcy Code (the Code), and liquidations analogous to Chapter 7 of the Code

{{ The BIA is available to most corporate debtors and provides a structured set of rules and regulations. The CCAA provides tremendous flexibility in restructuring proceedings for debtors with total debts of over $5 million

{{ Both statutes provide for a broad stay of creditors' rights and remedies; the filing of a plan or proposal to compromise the debtor's debts (or, as an alternative, the sale of some or all of its assets); meeting(s) of affected classes of creditors for voting on the debtor's plan or proposal; followed by court sanction. A court appointed officer monitors the proceedings and reports to the court and creditors

The Winding-Up and Restructuring Act governs the restructuring and liquidation of certain eligible corporations, mainly financial institutions.

In certain circumstances, Canadian companies may restructure pursuant to corporate statutes, such as the Canada Business Corporations Act, fundamental changes in corporate structure through a courtapproved plan of arrangement, including a compromise of corporate bonds and similar debt obligations.

Secured creditors may apply to court for the appointment of a receiver or may privately appoint a receiver under their security documents to realize on secured assets.

There is a hierarchy of priorities for claims against an insolvent debtor.

{{ Super-priority status applies to certain claims, such as unpaid employee wages, payroll deductions, and certain pension payments.

USEFUL RESOURCES Government of Canada Office of the Superintendent of Bankruptcy

RELATED TOPICS Financing and banking arrangements Investing in a Canadian business

Need more info?

Our Insolvency and Restructuring Group team can help. Find out more at osler.com/insolvency

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Insolvency and restructuring in Canada

In a cross-border insolvency, Canadian courts generally encourage coordination among the various insolvency proceedings in all jurisdictions so that the restructuring or liquidation can proceed in a fair and orderly manner {{ Part IV of the CCAA and Part XIII of the BIA enable coordination of cross-border insolvencies by permitting Canadian courts to recognize certain orders made in foreign insolvency proceedings

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DOING BUSINESS IN CANADA

Anti-corruption, bribery and enforcement

Things to know

Anti-corruption and bribery in Canada is enforced principally under two federal statutes:

{{ Foreign bribery under Canadian law is governed by the Corruption of Foreign Public Officials Act ("CFPOA") which makes it an offence to: i) directly or indirectly give, offer or agree to give or offer any form of advantage or benefit to a foreign public official to obtain an advantage in the course of business; or ii) engage in certain accounting practices where those practices are employed for the purpose of bribing a foreign public official or concealing a bribe.

{{ Domestic bribery and corruption is governed under the Criminal Code which prohibits various forms of corruption including bribery of various officials, frauds on the government, breach of trust by a public officer and secret commissions, as well as various corrupt accounting and record-keeping practices.

Unlike the United States, there is no central regulatory body responsible for the investigation of anti-corruption matters in Canada. Both the CFPOA and the Criminal Code are addressed as police matters and investigated and enforced by the RCMP.

In Qubec, anti-corruption compliance is also enforced by the Unit permanent anticorruption ("UPAC") pursuant to the province's Anti-Corruption Act. UPAC employs personnel from different agencies across Qubec, including the Sret du Qubec, the anti-fraud squad of Revenu Qubec and the anti-collusion unit of Transports Qubec, among others.

Foreign companies and individuals are subject to the corruption offences in either the CFPOA or the Criminal Code if the offence is deemed to have taken place in Canada.

Both individuals and companies can be held liable under Canada's anti-corruption laws and may be subject to significant fines and maximum jail terms ranging between five to 14 years. Companies will be held liable where the act was committed with the knowledge of a "senior officer", as defined under the Criminal Code. Recent case law has established this includes individuals responsible for managing an important aspect of an organisation's activities, including middle management.

USEFUL RESOURCES

Goverment of Canada Corruption of Foreign Public Officials Act Criminal Code

Government of Qubec Anti-Corruption Act

osler.com Risk Management Blog Deferred prosecution agreements to be

introduced in Canada

DOING BUSINESS IN CANADA

Anti-corruption, bribery and enforcement

Osler, Hoskin & Harcourt llp

Canada is a party to several international anti-corruption conventions obligating it to maintain and enforce appropriate anti-corruption legislation. Canada has faced increasing international pressure in recent years to increase its anti-corruption enforcement.

Things to do

Set a "tone at the top" in which management promotes a culture of compliance.

Assess your business' level of risk including the countries and industries in which it operates and review your business activities to confirm the scope of restrictions and obligations that apply to you and your business.

Implement and maintain anti-corruption policies and procedures. Although an anti-corruption compliance program should be designed to address the unique circumstances of your business and its specific risks, an effective compliance program should: i) outline responsibilities for compliance and establish appropriate compliance training; ii) detail internal controls, auditing practices and documentary policies; iii) set forth disciplinary procedures; iv) contain rigorous enforcement procedures; and v) make available a venue for whistleblowers.

Ensure incentives are designed so as not to encourage corrupt behaviour.

Watch for trends in the area of bribery and anti-corruption regulation and enforcement in Canada. Canadian laws have become progressively more restrictive for example, as of October 31, 2017, facilitation payments, sometimes referred to as "grease payments", are no longer excluded from the bribery offence under the CFPOA, and are thus not permitted under Canadian law and Canada has faced increasing pressure to ramp up its anti-corruption enforcement.

RELATED TOPICS

Lobbying in Canada Anti-money laundering and

terrorist financing Sanctions law in Canada

Need more info?

Osler's Anti-corruption team can help. Find out more at osler.com/anticorruption

DOING BUSINESS IN CANADA

Sanctions laws in Canada

Things to know

Canada has a broad range of economic sanctions laws that apply to all individuals and businesses in Canada and to all Canadian citizens and Canadian businesses doing business outside Canada. These laws are included in a number of different statutes and regulations including the Criminal Code, United Nations Act, Special Economic Measures Act, Freezing Assets of Corrupt Foreign Officials Act and Justice for Victims of Corrupt Foreign Officials Act.

Given that many Canadian businesses have dealings with other businesses outside Canada (e.g., as customers or suppliers), it is important to understand, and comply with, the applicable sanctions laws that may apply to your business.

Broadly speaking, the Canadian sanction laws: (i) prohibit all individuals and businesses from dealing with designated persons (e.g., listed on government lists, U.N. lists, etc.), jurisdictions (e.g., North Korea) or within specific sectors (e.g., arms; nuclear materials; certain chemicals), and (ii) impose screening, reporting and asset-freeze obligations on regulated financial institutions as well as other prescribed businesses.

The Canadian sanctions law provide exemptions for the export of certain goods. Canada's export laws should also be reviewed to confirm relevant prohibitions and exemptions.

USEFUL RESOURCES

Global Affairs Canada Canadian economic sanctions

DOING BUSINESS IN CANADA

Sanctions laws in Canada

Things to do

CONFIRM APPLICATION OF RULES Review your business activities and confirm the scope of restrictions and obligations that apply to

you. For example, if you are a prescribed business under the Canadian sanctions laws, you would be subject to a broad range of obligations, including those relating to screening, reporting and asset-freeze obligations. Monitor regulatory developments. The Canadian laws are in flux and are expected to be expanded in scope to cover additional businesses and activities. In addition, the Canadian government is under pressure to keep its sanctions laws up to date with international standards and we expect more strict requirements and enforcement to apply in the coming years.

COMPLIANCE PROGRAM To mitigate the risk of corporate criminal liability, damage to reputation and fines, you need to have a

robust compliance program that meets the regulatory requirements and expectations. If you have a compliance program in place already, you should carefully review your program to

confirm that it meets the regulatory requirements and expectations. You should carefully review your business activities and arrangements with third parties to mitigate

the risk of non-compliance.

Osler, Hoskin & Harcourt llp

RELATED TOPICS Anti-money laundering and

terrorist financing Anti-corruption, bribery and enforcement

Need more info?

Osler's International Trade and Investment team can help. Find out more at osler.com/trade

DOING BUSINESS IN CANADA

Anti-money laundering and terrorist financing

Things to know

Canada's anti-money laundering and terrorist financing laws are primarily contained in two statutes: the Criminal Code and the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTA).

The Criminal Code applies to all individuals and businesses.

Under the Criminal Code, it is an offence to knowingly deal with any property or provide or facilitate any financial or related service for any terrorist activity or any terrorist group or "listed person" (i.e., a person or entity on a government or other agency list). The test for "knowledge" includes not being wilfully blind.

The PCMLTA applies to "reporting entities". These entities include financial institutions, credit unions, life insurance companies, loan companies, securities dealers, foreign exchange dealers, money services business, casinos, real estate brokers and developers.

Under PCMLTA, reporting entities have four main obligations:

1) establish a compliance program,

2) identify and verify clients,

3) maintain certain specified records, and

4) report certain specified transactions.

Consequences of non-compliance with the Criminal Code and PCMLTA are severe, and include substantial fines and imprisonment.

USEFUL RESOURCES

Government of Canada

Financial Transactions and Reports Analysis Centre of Canada

osler.com

Canadian government publishes wide-ranging amendments to anti-money laundering laws

Canadian anti-money laundering law: What you need to know about compliance program requirements

DOING BUSINESS IN CANADA

Anti-money laundering and terrorist financing

Things to do

CONFIRM APPLICATION OF RULES Review your business activities and confirm whether it is subject to PCMLTA and what activities, if

any, could result in non-compliance. Monitor regulatory developments. The anti-money laundering laws are in flux and are expected to be

expanded in scope to cover additional businesses and entities.

COMPLIANCE PROGRAM If you are subject to the PCMLTA or conduct any activities that could result in non-compliance with

the Criminal Code, you need to have a robust compliance program to ensure that regulatory requirements are being met. If you have a compliance program in place already, you should carefully review your program to confirm that it meets regulatory requirements and expectations. You should carefully review your business activities and arrangements with third parties to mitigate the risk of non-compliance.

Osler, Hoskin & Harcourt llp

RELATED TOPICS Anti-corruption, bribery and enforcement Sanctions laws in Canada

Need more info?

Osler's Financial services regulatory team can help. Find out more at osler.com/fsregulatory

DOING BUSINESS IN CANADA

Capital markets regulatory framework and enforcement

Things to know

Securities law is primarily a matter of provincial/territorial jurisdiction whereby each province/territory has

{{ (i) enacted legislation that governs securities transactions, as well as supporting rules, instruments and policies; and

{{ (ii) established a securities commission or similar securities regulatory agency; and

Canada does not currently have a national securities regulator. While there is an umbrella organization the Canadian Securities Administrators (CSA), whose objective is to "improve, coordinate and harmonize" securities regulation in Canada ultimate jurisdiction for the regulation of securities laws remains with the provinces and territories.

Criminal prosecution of securities violations is a matter of federal jurisdiction, with the RCMP and local law enforcement agencies responsible for the enforcement of the securities-related provisions of the Criminal Code of Canada. Provincial and territorial securities regulators do not have authority to investigate criminal matters or to pursue criminal prosecutions relating to securities law violations; rather these regulators are responsible for both the administrative and (to varying extents) quasicriminal enforcement of securities laws in Canada.

Since 2013/2014, the provinces of British Columbia, Ontario, Saskatchewan, New Brunswick, Prince Edward Island, Yukon and the Government of Canada have been jointly engaged in the establishment and implementation of a single operationally independent cooperative securities regulator - the Cooperative Capital Markets Regulatory (CCMR). The CCMR will administer as-yet enacted federal capital markets legislation and a common provincial legislative regime. The provinces of Alberta and Qubec are currently opposed to this initiative.

Due in part to the multilateral nature of the Canadian securities landscape, Canada has historically not been seen as a fierce pursuer of white collar criminal convictions. However, Canada is coming under increasing international pressure to strengthen and expand its enforcement efforts.

USEFUL RESOURCES Cooperative Capital Markets

Regulatory (CCMR)

OSC Office of the Whistleblower

Bill C-74 (amendments to Criminal Code of Canada)

osler.com

Risk Management Blog

Developments in white-collar & capital markets regulatory enforcement

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100

Capital markets regulatory framework and enforcement

Osler, Hoskin & Harcourt llp

There is extensive information sharing between the various provincial securities regulators in Canada and with international regulators - including the SEC - pursuant to various Memoranda of Understanding.

Over the past several years, a number of non-traditional enforcement tools have been introduced at both the federal and provincial levels to help combat white collar crime, including

{{ the implementation of a no-contest regime as part of the Credit for Cooperation Program, seeking to enhance self-reporting, self-policing and self-correcting of conduct that runs afoul of securities laws (Ontario);

{{ the implementation of legislation for the automatic reciprocation of other securities regulatory authorities' decisions (Alberta, New Brunswick, Nova Scotia and Qubec);

{{ the implementation of whistleblower initiatives to encourage individuals to come forward with tips on possible violations of securities laws in exchange for anti-reprisal protections (Ontario and Qubec); and

{{ a series of amendments have been proposed to Canada's Criminal Code including the introduction of a deferred prosecution agreement (DPA) regime.

Things to do

The dynamic relationship between business conduct, regulated activity and criminal law consequences must be fully understood when doing business in Canada.

Businesses should watch for trends in the area of securities regulation in Canada. For example, securities regulators in Canada appear to be increasingly focused on protecting retail investors (including seniors), actively monitoring and assessing the impact of their recently implemented regulatory initiatives (such as whistleblower initiatives and no-contest settlements), promoting cybersecurity resilience, and evaluating the use of embedded compensation structures.

Businesses should pursue appropriate risk management strategies which reflect the complex interdependencies of the legal and regulatory environment in which their business is conducted, including engaging outside subject matter expertise in the areas of risk management and regulatory matters. See: Proactive crisis management: Expecting the unexpected

Businesses need to have access to trusted advisors that will enable them to stay on side of continually changing regulations and legal requirements.

RELATED TOPICS

Filings and registrations Foreign investment notifications

Need more info?

Osler's Capital Markets Regulatory Enforcement and Broker-Dealer Disputes team can help. Find out more at osler.com/enforcement

DOING BUSINESS IN CANADA

101

About Osler, Hoskin & Harcourt LLP Osler is a leading law firm with a singular focus your business. From Toronto, Montral, Calgary, Ottawa, Vancouver and New York, we advise our Canadian, U.S. and international clients on an array of domestic and cross-border legal issues. Our collaborative "one firm" approach draws on the expertise of over 400 lawyers to provide responsive, proactive and practical legal solutions driven by your business needs. For over 150 years, we've built a reputation for solving problems, removing obstacles, and providing the answers you need, when you need them. It's law that works.

Osler, Hoskin & Harcourt llp Toronto Montral Calgary Ottawa Vancouver New York | osler.com

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