On 24 July 2009, the Office of Fair Trading (OFT) announced that it had received a super-complaint from the Campaign for Real Ale (CAMRA) relating to the operation of supply ties by pub companies. Following an application in September 2004, the Department of Trade and Industry designated CAMRA as a "super-complainant" under the Enterprise Act 2002 (EA02). In May 2009 a House of Commons Business and Enterprise Committee published a report on the anti-competitive effect of supply ties, which urged the OFT to investigate the matter. The OFT responded by inviting a super-complaint, on the basis of which it could launch an investigation. Now that it has received that complaint, the OFT will consider whether there are anti-competitive features of the beer market that are likely to harm consumers. Under the EA02 the OFT has to respond to the complaint within 90 days.
Registered "super-complainants" can submit super-complaints to the OFT under section 11 of the EA02. To find out the criteria for becoming a super-complainant click here.