The Competition and Markets Authority (CMA) has published its revised guidance, 'Consumer protection enforcement guidance: CMA58'.
The revised guidance sets out how the CMA uses its consumer protection powers to address market-wide consumer problems, how the CMA enforces consumer protection laws, and how the CMA uses its investigatory enforcement powers.
This publication of the revised guidance follows a consultation on an earlier draft which was published in May 2016. The revised guidance replaces ‘Consumer protection – guidance on the CMA’s approach to use of its consumer powers (CMA7)’. It also replaces ‘Enforcement of consumer protection legislation guidance (OFT512)’ which was adopted by the CMA on a temporary basis.