U.S. Citizenship and Immigration Services (USCIS) is requiring customers to verify their identities at USCIS field offices to obtain interviews or “to receive evidence of an immigration benefit.” Customers must submit biometric data in the form of fingerprints and photographs at USCIS offices.

When customers arrive at a USCIS field office, they must clear security before being called to the counter. Once they are at the counter, USCIS requires that customers electronically scan two fingerprints and take a picture to verify their identity. After USCIS verifies the customers’ identity, they can attend their interviews or receive their documents.

Individuals who are going to a USCIS field office for InfoPass appointments or simply to accompanying a customer are not subject to the identity verification process. Also, the new initiative does not change current USCIS practices, such as the requirement that applicants and petitioners who are requesting immigration or naturalization benefits provide biometric data and a government-issued document at USCIS’s Application Support Centers.