The OFT has launched a market study to examine whether the private and NHS dentistry markets, which were worth £7.2 billion in 2010, are working well for patients. The OFT wants to examine concerns that many patients are confused over dental treatments and prices.  

The study will focus on issues such as how dentistry services are sold, whether patients are given appropriate information to inform their choices between dental practices, the different types of treatments on offer, different payment methods in both NHS and private dentistry, how easy it is to switch dentists, whether the current system for customer redress works, and whether there are any unnecessary barriers to new practices seeking to enter either the private or NHS market.  

The OFT plans to complete the study by March 2012 and is inviting contributions from interested parties.