On Thursday, August 7, 2014, the Centers for Medicare & Medicaid Services (CMS) announced that the Open Payments system was taken offline temporarily in order to investigate an issue. Reportedly, a physician complained to CMS when, upon logging into the CMS Open Payments portal to view the data submitted by industry about him, he could see payments for another doctor.

While the system is offline, physicians, teaching hospitals and authorized representatives may not register and review data. However, registration in the CMS Enterprise Portal may proceed. In addition, CMS announced that for each day the Open Payments system is offline due to this incident, it will adjust the Open Payments review and dispute deadline, and the following 15-day corrections period, accordingly.

CMS plans to send email updates regarding the system and when it is scheduled to go back online. To subscribe for these updates, please visit the CMS Open Payments program homepage, http://go.cms.gov/openpayments.