In a recent case decided under the Uniform Domain Name Dispute Resolution Policy, (UDRP) a Panel denied transfer of a series of seven Domain Names incorporating a single letter trade mark and another one incorporating a descriptive portion of another of the Complainant's trade marks, citing lack of confusing similarity as the principal cause, while acknowledging that the other requirements of the UDRP were satisfied.  

The Complainant was Starwood Hotels & Resorts Worldwide., Inc and two of its subsidiaries, The Sheraton LLC and Sheraton International Inc. An owner, operator and franchisor of almost 1,000 hotels and resorts in 100 countries, the Complainant registered trade mark rights between 1988 and 2008 in the USA and in other jurisdictions in numerous terms in connection with its services and related goods, including W, W HOTELS and FOUR POINTS. The Complainant submitted that it had been making use of the first two of these marks since 1988 and was promoting all of its trade marks through its internet presence, notably by registering domain names such as ‹wnewyork.com›, ‹wistanbul.com.tr› and ‹fourpoints.com›.  

Given this last point, it was not surprising that the Complainant was rather shocked to stumble upon eight Domain Names registered in May and July 2009, seven of which incorporated its W trade mark, followed by geographical or generic words, such as ‹w-istanbul.com› and ‹w-new-yorkthe- court.com›, while one reproduced part of the FOUR POINTS trade mark, ‹points-gatineau-ottawa.com›. All the Domain Names were pointing (and still are) to websites allowing internet users to "check rates and availability" of over 220,000 hotels, including those of the Complainant, and displaying links to the Complainant's competitors.  

The Respondent, Daniel Kirchhof of Unister GmbH, based in Leipzig, Germany had registered approximately 70,000 domain names. One particular previous UDRP case against him, reported in the February 2010 issue of Anchovy News, highlighted the Respondent's clear penchant for luxury hotels and resorts, and culminated in the unprecedented transfer of 1,519 domain names to Inter-Continental Hotels. However, the Respondent was clearly not one to be deterred and continued using the remaining domain names in his portfolio.  

Refusing to give in to such a blatant case of bad faith, the Complainant filed a Complaint with the World Intellectual Property Organization (WIPO) on 4 May 2011. To be successful in a UDRP procedure, the Complainant must provide evidence that:  

  1. The domain name registered by the respondent is identical or confusingly similar to a trade mark or service mark in which the complainant has rights; and
  2. The respondent has no rights or legitimate interests in respect of the domain name; and
  3. The domain name has been registered and is being used n bad faith.  

The first limb proved to be the most trying of all three and ultimately led to the dismissal of the Complaint. The Complainant asserted that the reproduction of its renowned W trade mark in seven Domain Names, followed by geographic and descriptive terms mimicking and describing the locations of several of its hotel locations, "adds rather than diminishes the likelihood of confusion". Furthermore, in relation to its "FOUR POINTS" mark, the Complainant contended that one of the disputed Domain Names incorporated a prominent portion thereof, namely "points", which was confusingly similar to the aforementioned trade mark, thus giving rise to a false sense of sponsorship or origin.

In an unexpected departure from the usual form, the singlemember Panel provided an exhaustive account of its reasoning justifying the rejection of the Complainant's assertions in relation to the first limb.  

Concerning the first trade mark in the letter W, the Panel referred to a number of previous decisions to infer that while single letter marks were not "prima facie" registrable, there was no general principle denying all such marks any distinctive nature. It was thus left to the Complainant to prove the strength of its mark, either by adducing evidence in relation to the mark itself or in connection with its use. The Panel further added that such evidence of distinctiveness acquired through use is to be drawn from the circumstances and context of use, such as the graphic or textual representation, as well as services to which the trade mark is applied. However, it was emphasised that the confusing similarity test under the UDRP consists of an objective comparison between the Domain Name and the trade mark in question. Thus any element that cannot be reproduced by a domain name is to be excluded from the assessment of the trade mark's strength and the confusing similarity test. This signifies that only predominant textual elements can be taken into account.  

Remarking that the recognition of the mark in a domain name, and therefore the strength of such a mark, is a crucial factor in the confusing similarity test set out under paragraph 1.2 of the WIPO Panel Views on Selected UDRP Questions, Second Edition, the Panel proceeded to examine the potential confusing similarity in the case at hand.  

In respect of the inherent distinctiveness of the single letter trade mark, the Panel found, unsurprisingly, that the mark W was particularly weak as it had "common use, preexisting and separate to its association with Complainant". In addition, the Complainant had not supplied any extensive evidence of its close connection with its activities, use of the mark on the Complainant's website not being sufficient to establish that such an association was widely recognised. Given the fact that the Domain Names were comprised of geographical words, and not merely the trade mark letter, it was held that the capacity to recognise the mark was marginal, as it was not a sufficiently predominant feature of the Domain Names.  

With reference to the possible circumstances or context that may confer a distinctive nature on the trade mark, the Panel held that the graphic representations were immaterial for the reasons already provided above, and that the mark was thus reduced to a mere letter of the alphabet. Additional factors which could give rise to confusion were not found to be present, as the geographical words and hyphens did not succeed in creating any special connection to the Complainant.  

Laying emphasis on the fact that the UDRP similarity test between the trade mark and domain name excludes other use factors in traditional trade mark infringement actions, the Panel decided that the disputed Domain Names were not confusingly similar to the Complainant's trade mark.  

Concerning the Complainant's second trade mark, the Panel briefly pointed out that the portion of trade mark reproduced was descriptive and did not, per se, adduce evidence of confusing similarity.  

However, given the Respondent's evident bad faith and lack of rights and legitimate interests, the Panel chose to affirm that the denial of transfer did not reflect its approval of the Respondent's behavior, but rather could be attributed to the burden of proof incumbent upon the Claimant, who had failed on that level.  

This decision is particularly significant as it illustrates the risks run by holders of single letter trade marks as these are rarely inherently distinctive on their own. However, this does not suggest that it is impossible to succeed in proving the distinctiveness acquired through extensive use of such a trade mark, but implies that the Complainant must evidence widespread and longstanding recognition of the association between the Complainant's activity and the trade mark. Demonstrating that the Complainant itself is convinced of such a connection does not suffice.  

Furthermore, this decision highlights that, while it is true that the addition of descriptive or geographical words does not obviate confusion, it is necessary to prove that confusion is likely to occur in the first place. Strength of the mark must therefore be established prior to any allegations pertaining to the relevance of other words in a domain name. The Complainant appeared to rely heavily on the fact that such an addition "adds to rather than diminishes the likelihood of confusion", without having produced any substantial evidence of the existence of any possible confusion.  

In conclusion though, this decision is a rare example of a Panel finding against a Complainant based on lack of confusing similarity, whilst at the same time asserting that there was little doubt that the Respondent lacked rights and legitimate interests and had registered and was using the Domain Name in bad faith. The reason that such a finding is rare is that it could be said to be inherently contradictory: if there was no confusing similarity between the Domain Name and the Complainant's trade marks then the Respondent would not have registered the Domain Names in the first place with the aim of taking advantage of the Complainant's rights (which is the very definition of bad faith).

It is often said that the first limb of the UDRP is simply a threshold test to ensure that a complainant has the standing (namely the relevant rights) to bring a UDRP complaint and, faced with such overwhelming evidence of bad faith, many Panels would simply have ruled that confusing similarity existed as a matter of course, without any in-depth analysis, in order to come to a just conclusion. In this instance the Panel chose to embark upon a detailed reflection in relation to the first limb of the UDRP, and this led to a rather unfortunate outcome for the Complainant. Given the surrounding circumstances, taken as a whole, a different Panel may have ordered a transfer of some, if not all, of the Domain Names at issue. The Complainant was thus just unlucky, especially as the UDRP allows no possibility for appeal.  

The decision is available at: http://www.wipo.int/amc/en/domains/search/text.jsp?case=D2011-0781