On October 31, 2017, the CFPB issued a monthly complaint report providing a 50-state review of complaints submitted by servicemembers, veterans, and their families. The report also compares these complaints to complaints submitted by non-servicemembers. The report identifies five types of products receiving the highest volume of complaints: debt collection (comprising 39% of servicemember complaints and 26% of non-servicemember complaints), mortgages (17% for servicemembers and 22% for non-servicemembers), credit or consumer reporting (15% for servicemembers and 19% for non-servicemembers), credit cards (7% for servicemembers and 10% for non-servicemembers), and checking or savings (7% for servicemembers and 10% for non-servicemembers). The report notes that 91,482 complaints have been handled since 2011, with the number of complaints handled increasing by 8% from 2015 to 2016. 

To read the report, visit: https://www.consumerfinance.gov/documents/5780/cfpb_ monthly-complaint-report_50-state-snapshotservicemembers_102017.pdf