OFT is consulting on an updated version of its Debt Collection Guidance. The changes:

  • clarify application of the guidance;
  • set out responsibilities of creditors for the quality and level of information they pass on to collection agents; and
  • take account of recent changes to law and other guidance.

The consultation runs for 12 weeks. (Source: Press Release on updated Debt Collection Guidance and Debt collection: draft OFT guidance for creditors, debt collectors, law firms and other businesses engaged in recovery of consumer credit debts)