The EBA has published its Consumer Trends Report for 2016 highlighting market issues which may affect consumers and the EBA's current issues of concern - which may be included in its work programme for 2017. The eight topics of focus identified for the year ahead are indebtedness; banking fees and costs; selling practices; foreign currency loans; innovations in payments; alternative financial services providers; virtual currencies; and innovative uses of consumer data. It is predicted that these areas of focus will be the source of some Guidelines and discussion papers – as occurred in previous years.
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