BANKING

Speech analytics in banking customer services

A BBA article discusses how using speech analytics can improve banking customer services.

BBA, 4 January 2017

INSURANCE

EIOPA updates technical methodology documentation for risk-free interest rate term structures for Solvency II

EIOPA has updated the technical documentation of the methodology to derive the risk-free interest rate (RFR) term structures for Solvency II. Technical information relating to risk-free interest rate (RFR) term structures is used for the calculation of the technical provisions for (re)insurance obligations.

EIOPA, 22 December 2016

EIOPA report on the use of limitations and exemptions regarding the submission by insurance and reinsurance undertakings of regular supervisory reporting

EIOPA has published a preliminary report on the limitations from the regular supervisory reporting, used by insurance and reinsurance undertakings. Results from the report show that the limitations from quarterly reporting concern 924 solo undertakings and 30 groups.

EIOPA, 23 December 2016

INVESTMENTS AND FUNDS

FCA opens applications for intragroup exemption from EMIR margin requirements

The FCA has updated its webpage on EMIR notifications and exemptions, confirming that from 4 January 2017 it will start accepting applications for intragroup exemptions from the margin requirements for non-cleared derivatives under Article 11 of EMIR.

FCA, 4 January 2017