The Information Commissioner’s Office (ICO) has published its Annual Report 2013/14 which shows that it handled a record number of complaints in the last financial year. The report shows that the ICO dealt with 259,903 calls to its helpline and resolved 15,492 data protection complaints, an increase in both cases of more than 10% on the previous financial year. The report concludes  by highlighting concerns around the need for future sustainable funding, in light of the ICO’s increasing workload, the need to strengthen the ICO’s powers, to allow for the audit of any and all data controllers, and the need for the Information Commissioner’s relationship with Parliament to be formalised so as to guarantee the regulator’s independent status..

Information Commissioner’s Annual Report and Financial Statements 2013/14