The Aged Care Complaints Commissioner’s first annual report was released on 5 October 2016. The report includes data on aged care complaints, including the number and type of complaints, case studies and outlines the support provided by the Commission to care recipients and service providers.

The Commissioner supports independent and impartial complaint handling for Australian Government funded aged care services and provides education for care recipients and providers about the best way to deal with complaints and issues as they arise.

To read the report, click here.