After reviewing consultation responses to the earlier consultation and discussing the draft guidance at its Operations Advisory Group, Ofwat published on 29 July a full version of its new guidance on compliance codes together with a consultation responses document. The new guidance outlines water companies’ duties under condition R in relation to their compliance codes. It also provides guidance on the particular issues that water companies should cover in their compliance codes. Water companies should have compliance codes in place by 3 November 2008.

Link: http://www.ofwat.gov.uk/aptrix/ofwat/publish.nsf/Content/ltr_wsl0208_gudcompcodes