On 18 June 2012, the Commission published a report on the current state of the electronic communications markets in the EU and on the implementation of the EU regulatory framework. The report outlines a number of key trends and achievements in this sector and assesses the progress towards achieving a single European electronic communications market. Greater data consumption and a shift to mobile technologies (e.g. smartphones) and mobile services (e.g. 3G internet, webmail) are the most significant trends in the information & communications technologies (ICT) sector which now accounts for 6% of the EU GDP. Positive developments include: broadband being almost fully accessible in Europe, with 95% of Europeans having access to a fixed broadband connection; consumers and businesses moving to mobile, with Mobile Internet take-up growing to 62% last year; 68% of Europeans regularly use the Internet; and eGovernment helping maintain quality public services in cash-strapped economies such as Greece, Portugal, Ireland and Czech Republic. However, the Commission is concerned about the following facts: 50% of European employees do not have sufficient ICT skills to help them find a new job; online shopping is still a national activity; SMEs generally do not shop nor sell online which limits their export and revenue potential; public spending is below the 6% annual growth needed to double public investment by 2020; commercial research investments are falling; and telecoms companies continue to overcharge consumers with mobile roaming prices. Read more.