An arbitration clause in a law firm’s engagement letter was found not to support the client’s attempt to pursue its breach of privacy claim as a class action. Shore v. Johnson & Bell, No. 16-CV-4363 (N.D. Ill. Feb. 22, 2017). The court found that the arbitration clause did not explicitly or implicitly agree to the use of class arbitration. The court noted that the engagement letter made clear that the agreement is between the law firm and a particular client or clients. The court found unpersuasive the client’s argument that the use of form client engagement letters means that the law firm and other absent parties contracted and intended to engage in class arbitration.