• The consultation seeks views on the UK’s implementation of the Consumer Rights Directive (CRD)
  • The CRD will apply (with some limited exceptions) to all contracts for sales of goods and services by traders to consumers, whether the transactions are within the UK or across EU borders. Its aim is to simplify and harmonise rules in key areas, to encourage growth and raise consumer confidence in buying across borders.
  • The areas of focus include ensuring transparency of information (particularly in respect of pre-contractual information for distance and off-premises contracts); ensuring express consent from the consumer for additional payments; and cancellation rights.

http://www.bis.gov.uk/Consultations/consultation- implementation-consumer-rights-directive?cat=open