This week, the European Council and Parliament reached provisional agreement on a new European Union (EU) directive to ‘empower consumers for the green transition’. Key features of the new rules include the following:

Ban on unsubstantiated generic environmental claims, such as ‘climate neutral’

The new directive will update the current list of commercial practices that are banned in the EU to include generic environmental claims – such as ‘environmentally friendly’, ‘natural’, ‘biodegradable’, ‘climate neutral’ or ‘eco’ – unless they can be properly evidenced.

Ban on unverified claims based on emissions offsetting schemes

Unverified claims that suggest a product has a neutral, reduced or positive impact on the environment also will be banned.

Planned obsolescence of goods

The provisional agreement also will ban practices associated with early obsolescence, such as presenting software updates as necessary when they only enhance functionality features, presenting goods as repairable when they are not, and unjustified obligations to buy spare parts from the original producer. It also will clarify the position on traders’ liability for information (or lack of information) on early obsolescence.

New EU label for information on the guarantee

A new harmonised label to highlight products with an extended guarantee will be designed by the European Commission. This label will be for producers that wish to highlight that they are offering – free of charge – an extended guarantee that goes beyond the two-year EU minimum.

The directive to empower consumers for the green transition forms part of a larger EU package of measures, which includes the proposed Ecodesign for Sustainable Products Regulation, the Green Claims Directive and the Right to Repair Directive. The new directive will take effect by amending the current text of the EU Unfair Commercial Practices Directive and Consumer Rights Directive.


The provisional agreement will now need to be agreed and formally adopted by both the European Council and Parliament, which is expected to happen in November 2023. The directive will enter into force shortly thereafter. Following the directive entering into force, there will be a 24-month period for businesses to adapt.

Why does this matter?

This agreement is another step in a general crackdown at the EU level of perceived greenwashing practices. As its name suggests, the directive to ‘empower consumers for the green transition’ is aimed at increasing consumer protection and giving consumers greater tools to challenge businesses that do not comply.

The requirements of the new directive will be in scope of the EU Representative Actions Directive that enables class action-style claims where obligations have not been complied with. In our view, it’s very likely we’ll see class actions in relation to greenwashing and early obsolescence, as there are some very active consumer organisations in the EU that will likely look to bring test cases.