The ACCC has brought Federal Court proceedings against Coverall Cleaning Concepts South East Melbourne Pty Ltd (Coverall Melbourne), a master franchisor of a franchise system that establishes and operates professional cleaning services.  The ACCC is alleging that Coverall Melbourne engaged in unconscionable conduct, made false or misleading representations, engaged in conduct that was misleading or likely to mislead, and contravened the Franchising Code of Conduct.  The matter was originally referred to the ACCC by the office of the Victorian Small Business Commissioner.