Following a market investigation into local bus services, referred by the OFT on 7 January 2010, the CC has published a provisional decision on the remedies required to resolve the adverse effect on competition and related customer detriment that it has provisionally identified (the remedy package).
The remedies package aims to open the market by reducing barriers to entry and expansion in markets for commercial bus services and providing a sustainable competition environment. The remedies package focuses on ticketing, operator behaviour and access to bus stations, and also deals with supported services. The CC recommends that the Department for Transport updates its best practice guidance on tendering for supported services, and suggests that local transport authorities be given powers to request information about newly deregistered services.
Recommendations have also been made for changes to the regulatory and policy environment, which include action by the OFT.