On 22 October 2012, Ofcom announced that they have closed their investigation into Everything Everywhere’s compliance with General Condition 23 without further enforcement action. General Condition 23 prescribes a number of obligations in relation to the sale and marketing of mobile telephony services. Ofcom’s investigation examined compliance by Everything Everywhere, trading as Orange, and its resellers. Ofcom identified areas of weakness in compliance and have accepted written assurances from Orange in relation to specific improvements that the mobile operator intends to make.

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