On December 17, 2007, California Insurance Commissioner Steve Poizner hosted a meeting with top-level insurance executives to assist wildfire victims in the recovery process and announce minimum standards to reform the claims handling process. Commissioner Poizner called upon insurance companies to comply with his proposed reforms to the claims handling process, which he believes will be more responsive to wildfire victims' needs.
In a press release dated December 18, 2007, the CA Department of Insurance ("DOI") states that "[c]ompliance with these proposed minimum standards will provide uniformity in claims-handling for wildfire victims." A comprehensive list of the recommended claims-handling practices can be found here. The DOI's press release also states that "American International Group, Inc., Allied Insurance, Nationwide, Allstate Insurance Company, Automobile Club of Southern California, Chubb Group, Farmers Insurance Group, Fireman's Fund Insurance Company, Liberty Mutual Group, The Progressive Group of Insurance Companies, Safeco, State Farm Insurance Company, and Travelers have all complied with the Commissioner's suggested voluntary claims-handling practices."