- Last week, FCC Chairman Genachowski and Steve Largent, President and CEO of CTIA, announced a voluntary plan to resolve “bill shock” concerns. The measures are seen as a way to avoid the litigation that would likely result from adoption of new regulations. The agreement states that wireless service providers will send texts to users, free of charge, alerting them when they approach their plan limit on voice, text, or data usage and when they will begin incurring international roaming charges. By October 17, 2012, participating carriers will provide customers with at least two out of the four notifications, and they will have all the alerts in place by April 17, 2013. The service providers also will inform consumers about tools they can use to monitor their usage. These new “Wireless Consumer Usage Notification Guidelines” will become part of the broader CTIA “Consumer Code for Wireless Service.”
Chairman Genachowski summarized the agreement in a speech given October 17, 2011, at an event hosted by the Brookings Institution. The text of the Chairman’s speech is available here.
- Reply Comments on the FCC Further Notice of Proposed Rulemaking regarding the use of microwave links for wireless backhaul are due tomorrow, October 25, 2011. For more information, click here. To view the NPRM, click here.