CMS recently announced that Livanta LLC and KePRO will serve as Quality Improvement Organization (QIO) Beneficiary and Family-Centered Care (BFCC) contractors.  As BFCC contractors, these entities will focus on conducting quality-of-care reviews, discharge and termination of service appeals, and other areas of required review.  This is the first phase of CMS’s restructuring of the QIO program to improve patient care and health outcomes.  In the second phase—anticipated to take place in July 2014—CMS will award contracts to organizations that will work directly with providers and communities on data-driven quality initiatives.