Not too long ago, back when paper and pen ruled the world, just about all arbitrators or mediators had to do to ensure the security of confidential case records was lock their office door and not leave their briefcase on the train. Not so any more.
Information security is a global challenge, and as even the computer systems of some of our most vital national security agencies and corporations have been hacked, preventing data intrusion must be regarded as a herculean task. Many of us have used such mental tricks as believing that we are too small to be hacked, or that with so many more tempting targets out there our anonymity makes the risk infinitesimal. It goes without saying that hiding behind these self-deceptions falls short of a reasonable effort to maintain cybersecurity. Even the solo and small firm practitioners among us must face the reality that reasonable steps are required of all of us. The time to start is now.
Why Do We Care?
Before we review some of the many measures that may be adopted by alternative dispute resolution professionals as part of a cybersecurity strategy, a quick look at the professional reasons why we should care is warranted.