Creative Networks, a Phoenix-based company that provides services to disabled clients, has just been hit with summary judgment for failing to hire a hearing-impaired applicant because of her disability, and failing to accommodate her by sticking to its rigid policy or practice of denying hearing-impaired applicants' requests for interpreting services costing more than $200 to complete its pre-employment orientation and training.

The judge wrote that "Creative Networks denied [plaintiff] an employment opportunity and the denial was based on her need for reasonable accommodations. Indeed, Defendant's failure to offer [plaintiff] reasonable accommodations foreclosed her opportunity for employment by preventing her from proceeding further in the application process."  

A company servicing the disabled held to violate the ADA?  Seems like even if you are in the business you still do not necessarily know the rules.