The Australian Competition and Consumer Commission (ACCC) has released a new car fact sheet to assist buyers of new cars to understand their ’consumer guarantee’ rights under the Australian Consumer Law. Customers will be able to refer back to the information in the fact sheet in the event a problem is experienced after the new car is purchased.

The fact sheet is the result of an 18-month market study of the new car retailing industry conducted by the ACCC.

As a matter of industry best practice, a copy of the new car fact sheet should be provided by suppliers of new cars to every consumer at the point of sale as part of the written materials provided to consumers at the time of purchase.