On January 10, the Financial Services Authority published Treating Customers Fairly and UK Authorized Collective Investment Scheme Managers. The document includes examples of UK good practice for authorized collective investment scheme managers and clarifies the FSA’s expectations of scheme managers in complying with their responsibilities as set out in the FSA’s policy statement, Guidance on Responsibilities of Providers and Distributors for the fair treatment of customers (PS 07/11). The document specifically focuses on identifying target markets and selecting distribution channels.