The Department for Business, Innovation and Skills (BIS) has published a summary of the key elements of the Consumer Rights Act 2015 (the Act), the main elements of which come into force on 1 October.

The BIS guidance provides a general overview of the key aspects of the Act, which changes the law relating to business-to-consumer transactions, and which will therefore affect every business that sells directly to consumers.

The guidance can be accessed here:

BIS has also published guidance which explains the new requirement, under the Consumer ADR Regulations 2015, for traders to provide certain information about Alternative Dispute Resolution to consumers: Alternative Dispute Resolution Regulations 2015: Guidance for business.